Moosend
🇬🇧 GB · from $9/mo
4.5/5· 1,871 reviews across 6 portals
Email marketing with AI automation and EU-hosted data processing, per-user pricing.
Replaces
Moosend is sought as a European alternative to:
Features
Email Marketing
- Campaign creation and management
- Drag-and-drop email builder with templates
- Personalization and dynamic content
- A/B testing for subject lines and content
- Deliverability optimization tools
- AI-powered email marketing assistance
Marketing Automation
- Visual workflow builder for automation
- Pre-built automation templates (recipes)
- Cart abandonment email sequences
- User behavior tracking and triggers
- Automation analytics and reporting
- Custom automation components
Audience & List Management
- List segmentation and management
- Custom fields for subscriber data
- Tagging system for audience organization
- AI-powered audience discovery
- Import and export of contact lists
- Subscription form builder with analytics
Growth & Conversion Tools
- Landing page builder with templates
- Landing page analytics and tracking
- Subscription forms with customization options
- AI-powered product recommendations
- Real-time reporting for landing pages
- Unpublished landing pages and forms (plan-dependent)
Transactional & API Services
- Transactional email creation and sending
- SMTP server support
- Transactional email API
- Dedicated IP (add-on for higher plans)
- CC/BCC functionality (Enterprise add-on)
Reporting & Analytics
- Real-time reporting and analytics dashboard
- Email heatmaps for engagement tracking
- Geography and device reporting
- Spam analysis and testing tools
- Google Analytics integration
- Custom reports and dashboards (add-on)
Pricing
- Unlimited email sends for up to 1,000 contacts
- All core features included
- No credit card required
- Email and live chat support
- Unlimited email campaigns and sends
- 1 published marketing automation workflow
- 1 unpublished landing page and subscription form
- Basic email templates and AI product recommendations
- 2 team members included
- All Pro features plus selectable Enterprise add-ons
- Flexible contact tiers (500 to 250,000+)
- Dedicated IP, SSO & SAML, priority support (optional)
- Discounts for nonprofits (25% on top of annual savings)
- All advanced features in one plan
- Unlimited multi-step automation workflows
- 10+ team members and SLA
- Deliverability and strategy optimization
- Priority support and optional dedicated IP
- Purchase email credits (e.g., 350,000 credits for $350)
- No recurring fees
- Ideal for occasional senders
Pricing varies based on contact volume and selected add-ons. Discounts available for biannual and annual billing.
EU Trust Profile
4 of 9 criteria verified with evidence, last checked 2026-08-03. Every ✓ links to its source.
- Evidence →Data Processing Agreement (DPA)DPA v1.0, December 2024
Moosend provides a Customer Data Processing Addendum (DPA) for GDPR compliance.
- Evidence →Trust center / security page
Moosend’s trust center outlines security, privacy, and compliance practices.
- Evidence →EU data residencyEU (AWS)
Customer contact data is hosted in the EU through Amazon Web Services.
- Public sub-processor listnot verified
- Evidence →ISO 27001
Moosend is ISO 27001 certified and undergoes annual third-party audits.
- SOC 2not verified
- BSI C5not verified
- TISAXnot verified
- German-language supportnot verified
Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.
Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Intuitive drag-and-drop email editor and visual workflow automation builder with color-coded steps for easy navigation
- Transparent and cost-effective pricing starting at ~$9/month, with no feature gating by tier and scaling only by contact volume
- Strong automation capabilities, including pre-built workflow recipes (e.g., abandoned cart, birthday triggers) and advanced segmentation
- Responsive live chat support, often providing personalized assistance during onboarding
- Unlimited email sends and reliable deliverability, rare at this price point
- User-friendly onboarding with a Campaign Creation Wizard and ready-to-use templates
Where users see room to improve
- · No integrated CRM functionality (e.g., sales pipeline or deal tracking), limiting suitability for businesses needing sales tools
- · Limited email template library, requiring more manual customization or design effort
- · Transactional emails require expensive add-ons or enterprise plans, not included in standard packages
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Feature, pricing and integration details are based on web research (as of 2026-06-21), without guarantee, errors are possible. The vendor's website prevails.