Nextcloud Talk
🇨🇠CH · from Starting at €42/user/yr
4.6/5· 632 reviews across 3 portals
Self-hosted video and chat from Switzerland with end-to-end encryption and EU hosting
Replaces
Nextcloud Talk is sought as a European alternative to:
Features
Communication & Collaboration
- Group and private chat with message editing, reactions, and stickers
- One-to-one and group audio/video calls with screen sharing
- Webinars and public video conferences with lobby (requires High Performance Backend)
- SIP bridge for phone dial-in and dial-out (requires High Performance Backend)
- Mobile apps with push notifications for calls and chat (Android/iOS)
- Message search, polls, and voice message autoplay
Security & Privacy
- Fully self-hosted on-premises solution with no metadata leakage
- End-to-end encrypted calls (web and desktop client)
- Multi-layered encryption and brute-force protection
- Passwordless login and AI-based suspicious login detection
- Moderator permission management and participant banning
- Designed for air-gapped environments
Federation & Integration
- Federated chat and video calls across different Nextcloud servers
- Integration with Nextcloud Files and Groupware
- Webhook-based bots for third-party service integration
- Pexip integration for managing calls within Nextcloud apps
- Invite participants via phone number or group addition
- Commands for tool integration
Usability & Scalability
- Easy installation with hosted STUN server and optional local TURN server
- Supports calls with thousands of participants in enterprise setups
- Live AI transcription during calls
- Conversation sorting, grouping, and layout options
- Sticker generation via Smart Picker and user profile linking
- 60-minute call popup warning
Pricing
- Includes Nextcloud Talk for secure online meetings and chat
- Starting at 100 users, billed annually
- Optional High Performance Backend for webinars and SIP bridge
- No free plan for Nextcloud Talk alone
Pricing is net, excluding VAT. Nextcloud One offers a fully managed service for fewer than 100 users at separate pricing.
EU Trust Profile
0 of 9 criteria verified with evidence, last checked 2026-08-05. Every ✓ links to its source.
- Data Processing Agreement (DPA)
Nextcloud does not provide hosting services and thus does not act as a data processor for Nextcloud Talk. Customers must arrange their own Data Processing Agreement with their hosting provider.
- Trust center / security page
No dedicated trust center or security/compliance page specifically for Nextcloud Talk is available.
- EU data residencynot verified
Nextcloud Talk data residency depends on the hosting provider chosen by the customer. No specific EU hosting location is guaranteed by Nextcloud itself.
- Public sub-processor list
No public sub-processor list is provided for Nextcloud Talk.
- ISO 27001not verified
Nextcloud partners may offer ISO 27001-certified hosting, but Nextcloud Talk itself is not explicitly certified.
- SOC 2not verified
No evidence of SOC 2 certification for Nextcloud Talk.
- BSI C5not verified
No evidence of BSI C5 certification for Nextcloud Talk.
- TISAXnot verified
No evidence of TISAX certification for Nextcloud Talk.
- German-language supportnot verified
Enterprise support is available in English. German support may be offered through partners.
Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.
Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Strong data privacy and sovereignty with self-hosting and full data control, ensuring GDPR compliance and preventing metadata leakage
- Excellent customer support with quick, precise responses, often directly from developers, especially in paid subscriptions
- Seamless integration with other Nextcloud apps (Files, Calendar, Contacts, Deck, Office) for unified collaboration
- Open-source flexibility allowing extensive customization and plugin/extension support
- User-friendly installation and maintenance, particularly with the All-in-One (AIO) Docker container
- Privacy-focused encrypted audio/video calls and chat with support for group calls, webinars, and screen sharing
- Cost-effective with a free community edition and flexible enterprise pricing
- Well-regarded mobile apps, particularly the Android version for usability
Where users see room to improve
- · Mobile apps (especially iOS) suffer from bugs, unreliable notifications, and limited integration of features like calendar and mail
- · Video call performance is unstable with more than 2-3 participants without the High-Performance Backend (HPB), which is complex and costly to set up
- · Initial setup and configuration can be complex for non-technical users, with overwhelming feature options and insufficient documentation
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Feature, pricing and integration details are based on web research (as of 2026-06-21), without guarantee, errors are possible. The vendor's website prevails.