ConSol CM vs HubSpot
Last updated October 2026
Looking for a European alternative to HubSpot? Here's how ConSol CM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: ConSol CM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
German CRM and workflow platform with AI-assisted case management
Inbound marketing, sales, and service software for growing businesses.
Headquarters
🇩🇪 DE
🇺🇸 US · 2006
EU data residency
Yes, for all customers
Available on some plansEU data hosting is available on request for eligible customers.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001, ISO 9001
ISO 27001, SOC 2 Type II
Price from
€59/user/mo
$20/mo
Free plan
No
Yes
Open Source
No
No
Integrations
baramundi Management Suite, Phone systems (CM/Phone), REST APIs, Webhooks, ETL processes
Salesforce, Microsoft Dynamics 365, Shopify, WordPress, Slack +5
Where each one wins
ConSol CM
Strengths
- +Highly configurable workflows, fields and processes for support, incidents and cross-team coordination
- +Stable and reliable central system for long-term use
- +Responsive German-speaking support and close consulting for requirements analysis
- +Centralized case handling with multi-channel intake, SLA and appointment monitoring
- +Subtasks, reporting and complaint workflows for broad service management
- +Intuitive interface for many users
- +Strong personal support and customer service
Limitations
- −Initial setup and onboarding require significant time and effort
- −Search functionality can be difficult for locating tickets or historical records
- −Interface could benefit from a more modern design
HubSpot
Strengths
- +All-in-one platform reduces tool sprawl
- +Intuitive drag-and-drop editors
- +Strong automation capabilities
- +Extensive integration ecosystem
Limitations
- −Can become expensive as needs grow
- −Some features locked behind higher tiers
- −Learning curve for advanced features
- −Occasional performance slowdowns
Data residency & compliance
ConSol CM
HubSpot
EU data residency
Yes, for all customers
Available on some plansEU data hosting is available on request for eligible customers.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO 27001, ISO 9001
ISO 27001, SOC 2 Type II
Pricing
ConSol CM
- Cloud, Named User €59 per user/month + €149 base MonthlyMinimum 6 named users · Base price €149/month
- Cloud, Concurrent User €89 per user/month + €149 base MonthlyMinimum 4 concurrent users · Base price €149/month
- On-premise On request CustomPricing available on request
Pricing may vary; contact vendor for exact details.
HubSpot
- Free Free ForeverBasic CRM features · Email marketing · Live chat
- Starter $20 per monthRemoves HubSpot branding · Additional marketing contacts · Basic automation
- Professional $890 per monthAdvanced automation · Custom reporting · A/B testing
- Enterprise $3600 per monthAdvanced permissions · Predictive lead scoring · Custom objects
Pricing varies by product suite (Marketing Hub, Sales Hub, Service Hub, CMS Hub, Operations Hub). Discounts may apply for annual billing.
Features
ConSol CM
- Workflow and process automation
- Model and adapt processes with Web Admin Suite, Graphical CM Process Design Editor for workflow creation, Configurable process rules and workflows
- Ticketing and service management
- Bundle requests from multiple channels, Automatically generate tickets from forms and email, Knowledge base and documentation for recurring inquiries
- Helpdesk and asset data connections
- Connect catalogues, asset databases, and CSV imports, No built-in inventory-scanning solution by default, Interface to third-party inventory tools available
- AI and privacy
- Connect AI models via model URL and API key, CM/AI Assist’s Privacy Purger removes or anonymizes personal data before AI processing
- Integrations and extensibility
- Open interface concept with REST APIs, webhooks, and ETL processes, CM/Phone add-on for phone system integration
HubSpot
- Marketing
- Email marketing campaigns, Landing pages and forms, Lead capture and tracking, Social media management
- Sales
- Contact and deal management, Email tracking and notifications, Pipeline management, Meeting scheduling
- Service
- Ticketing system, Live chat and chatbots, Knowledge base, Customer feedback surveys
- Reporting
- Custom dashboards, Traffic and conversion analytics, ROI tracking, Sales performance reports
- Integrations
- CRM sync, Email platform integrations, Social media integrations, E-commerce platforms