M-Files
🇫🇮 FI · from €65/user/mo
AI-powered document management for regulated industries
Features
Document Management
- Metadata and relationship-based organization instead of folders
- Enterprise Knowledge Graph linking documents, data, and people
- Native Microsoft 365 integration (Teams, SharePoint, Outlook, Office apps)
- Real-time Microsoft 365 co-authoring without sync delays
- Version control and lifecycle management
- Network folder integration
Document Automation
- Graphical, no-code workflow automation
- Aino AI agents for metadata extraction, classification, and filing
- Automated routing, approvals, and permissions
- Controlled rendering, printing, and watermarking
Workflow Automation
- Graphical workflow automation
- Process documentation and maps
- Interactive job aids with guidance
- Workload charts and dashboards
Content Collaboration
- Role-based contextual views
- Secure external collaboration via M-Files Hubshare
- Team collaboration with version control
- Integration with Microsoft Teams
Security & Compliance
- Built-in security, permissions, retention, and audit controls
- Federated authentication and enterprise key management
- Extended audit logging
- Microsoft Purview integration
- GDPR and SOC 2 compliance
- Microsoft Defender protection
Artificial Intelligence
- M-Files Aino as trusted AI fabric
- Agentic metadata automation
- AI-ready content for Microsoft Copilot and other AI agents
- Permission-aware AI with authorized access only
- Generative AI for content organization and accurate answers
Pricing
- Native Microsoft 365 experiences
- Trusted AI (Aino) for everyday tasks
- Secure collaboration
- Lifecycle management
- Everything in Essentials
- Advanced compliance, reporting, and process automation
- Stronger security controls and analytics
- Additional AI capabilities
- Advanced version control and audit log
- No-code document automation
- Secure external collaboration
EU Trust Profile
What we verified against public sources, last checked 2026-09-06. Every point links to its evidence.
- Evidence →EU data residency
M-Files Cloud is hosted on Microsoft Azure with geographic replication, including EU/EEA regions.
- Evidence →Data Processing Agreement (DPA)
Publicly available Data Processing Addendum for M-Files services.
- Evidence →Public sub-processor list
Public list of qualified suppliers (subprocessors) available as a downloadable PDF.
- Evidence →Trust center / security page
Dedicated Trust Center page with security, privacy, and compliance information.
- Evidence →ISO 27001ISO/IEC 27001:2013
Certified Information Security Management System.
- Evidence →ISO/IEC 27017
Cloud-specific security controls for M-Files Hubshare.
- Evidence →ISO/IEC 27018
Cloud privacy protection certification.
- Evidence →SOC 2SOC 2/AICPA
Service Organization Control certification.
- Evidence →Self-hosting available
On-premises deployment option documented.
- Evidence →Local-language supportGerman,French,Italian,Spanish
Support materials and extensions available in multiple European languages.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at M-Files?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (FI) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Metadata-driven document organization enables fast, precise retrieval
- Advanced search locates content within documents, not just filenames
- Workflow automation simplifies approvals, assignments and document movement
- Strong Microsoft product integrations (e.g., Office, Teams, SharePoint)
- Responsive customer support with extensive training options (live, webinars, videos)
- Stable performance for both digital and physical document handling
- Automatic version history and secure document sharing
- Custom workflows and metadata tagging adapt to business processes
Where users see room to improve
- · Steep learning curve for metadata and workflow setup
- · Performance slows with very large vaults without tuning or archiving
- · Interface feels dated and lacks consistency across desktop, web, and mobile
Integrations
Feature, pricing and integration details are based on web research (as of 2026-09-06), without guarantee, errors are possible. The vendor's website prevails.