DocuWare
🇩🇪 DE
Enterprise document management with workflow automation and OCR
Features
Document Management & Storage
- Document scanning and conversion
- Secure document archiving
- Flexible storage capacity options
- Intelligent indexing and automatic classification
- Full-text search and retrieval
- Document version control
Workflow Automation
- Multi-step approval chains with conditional logic
- Parallel routing and escalation rules
- Visual workflow designer
- Automated invoice processing
- Purchase-to-pay workflows
- Sales order processing
Compliance & Security
- Document security and data privacy
- SOC 2 and ISO 27001 certifications
- Email compliance and archiving
- Access control and user permissions
- Audit trails and compliance tracking
- e-Signature capabilities
Integration & Connectivity
- 500+ application integrations
- ERP integrations (SAP, Oracle, Microsoft Dynamics, Sage, QuickBooks, Infor)
- CRM integrations (Microsoft Dynamics)
- Email integrations (Outlook, Teams, webmail)
- Team portal integrations (SharePoint)
- Hardware integrations (scanners, multifunction devices)
AI & Automation
- Intelligent Document Processing (IDP) with GenAI extraction
- Zero-shot document extraction
- Automated data capture from any document type
- AI-powered document comparison and organization
Mobile & Accessibility
- Mobile applications for on-the-go access
- 24/7 secure access from any device
- Document sharing via link
Pricing
Pricing is sales-led; contact DocuWare for a quote. Approximate ranges: Cloud from ~$300/month, Professional ~$45/user/month (min. 5 seats, annual), Enterprise ~$75/user/month (min. 5 seats, annual).
EU Trust Profile
What we verified against public sources, last checked 2026-09-06. Every point links to its evidence.
- Evidence →EU data residency
European customer data is stored in Microsoft Azure data centers in Europe.
- Evidence →Trust center / security page
Dedicated compliance and certifications page outlines security and compliance measures.
- Evidence →ISO 27001
Certified for implementing and continuously improving its Information Security Management System (ISMS).
- Evidence →SOC 2
Certified for SOC 2 Type 2, following AICPA Trust Services Principles and Criteria.
- Evidence →Self-hosting available
On-premises deployment option is available.
- Evidence →Documented data export
Customers can export index data as CSV files.
- Evidence →Local-language support
Product support is offered in German, French, and Spanish.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at DocuWare?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (DE) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Advanced workflow automation with routing and approval processes
- AI-driven OCR and handwriting recognition for intelligent document processing
- Secure document storage and archiving
- Highly rated search functionality (9.6/10)
- Mobile access for remote document retrieval
- Strong security certifications (ISO 27001, SOC 2, HIPAA)
- Flexible deployment options (cloud, on-premises, hybrid)
- Extensive integrations with 1,000+ applications including SAP and Microsoft Teams
Where users see room to improve
- · Limited offline access
- · Slow upload times for large files
- · Search functionality can be non-intuitive with exact match requirements
Integrations
Feature, pricing and integration details are based on web research (as of 2026-09-06), without guarantee, errors are possible. The vendor's website prevails.