Factorial
🇪🇸 ES · from $8/user/mo
4.3/5· 2,229 reviews across 4 portals
All-in-one HR software from Barcelona, EU-hosted with ISO 27001 and SOC 2 for SMEs.
Replaces
Factorial is sought as a European alternative to:
Features
Time Management
- Automated time-off requests with customizable absence reasons
- Centralized calendar for holidays and absences
- Time tracking with mobile QR code clock-in/out and geolocation
- Custom reports for hours worked and attendance
- Shift management with automated, bulk, and rotating shifts
- Project time and expense tracking with billing integration
Talent Management
- 360-degree performance reviews and competency tracking
- AI-powered CV filtering and customizable job advertisements
- Centralized candidate database with response templates
- Onboarding and offboarding workflows
- Training management with certificates, knowledge tests, and surveys
- Goals and OKR tracking
Payroll & Documents
- Centralized payroll management with open API for provider integration
- Payslip creation and distribution
- Payroll reports and analytics
- Electronic signature for secure document signing
- Digital document filing with access control and approval workflows
- Fillable PDFs and bulk document sending
IT & Device Management
- Automated device, app, and access management from onboarding to offboarding
- Mobile Device Management (MDM) for multi-OS security and control
- IT inventory for purchase and lifecycle management
- SaaS management for software license visibility and optimization
Finance & Expenses
- Expense management with OCR-based smart document reading
- Approval workflows for expenses and purchase requests
- Real-time expense tracking and reporting
- Procurement centralization with vendor management
- Project cost tracking and billing integration
Pricing
- Employee directory and onboarding/offboarding
- Payslip distribution and bulk document sending
- Legal electronic signature for documents
- Custom notifications and fillable PDFs
Pricing beyond the starting plan is customized based on selected modules (e.g., Time Management, Talent Management). A tailored quote is required.
EU Trust Profile
5 of 9 criteria verified with evidence, last checked 2026-08-03. Every ✓ links to its source.
- Evidence →Data Processing Agreement (DPA)
The Data Processing Agreement (DPA) is available in the Trust Center.
- Evidence →Trust center / security page
Factorial provides a dedicated Trust Center for security, compliance, and data privacy information.
- EU data residencyEuropean Economic Area (EEA)not verified
Customer data is hosted and processed within the EU and EEA or in countries with an adequate level of data protection.
- Public sub-processor listnot verified
- Evidence →ISO 27001
Factorial holds ISO/IEC 27001:2022 certification.
- Evidence →SOC 2
Factorial has completed a SOC 2 Type 2 audit.
- BSI C5
Factorial does not mention BSI C5 certification.
- TISAX
Factorial does not mention TISAX certification.
- Evidence →German-language support
Product support is available in German.
Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.
Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Intuitive, user-friendly interface with high ease-of-use ratings (9.2/10 on G2, 4.5/5 on Capterra)
- Comprehensive HR feature set covering time tracking, document management, leave requests, recruitment workflows, performance management, and ATS capabilities
- AI-driven automation layer streamlines repetitive HR tasks
- Global reach with localized compliance support across 95+ countries
- Transparent, modular pricing starting at $8/user/month, offering more functionality than competitors at $10–$15/user/month
- Free trial available, allowing risk-free evaluation
- Particularly well-suited for SMEs with diverse HR needs
Where users see room to improve
- · Inconsistent and unresponsive customer support, particularly after onboarding, with delayed responses and unresolved tickets
- · Integration limitations with complex enterprise systems, posing challenges for companies with 200+ employees
- · Occasional performance issues and perceived feature bloat for simpler organizations
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Feature, pricing and integration details are based on web research (as of 2026-08-03), without guarantee, errors are possible. The vendor's website prevails.