STEPS / stepsERP vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how STEPS / stepsERP compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: STEPS / stepsERP. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
German ERP and CRM suite for SMEs with project, service and trade modules
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇩🇪 DE
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
Microsoft Partner
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
DATEV, V-LOG, Microsoft Office, Microsoft Exchange, Archiving systems +7
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
STEPS / stepsERP
Strengths
- +Handles complex, industry-specific workflows like variable IT-service contracts and billing cycles
- +Centralizes work and data in one shared system for consistency
- +Offers flexibility to adapt standard functions to individual processes
- +Provides reliable day-to-day support for employees
Limitations
- −Usability could be improved
- −Onboarding, reporting, and analysis speed need simplification
- −Costs and pricing transparency require attention
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
STEPS / stepsERP
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
Microsoft Partner
ISO 27001
Pricing
STEPS / stepsERP
No published pricing we could verify.
Pricing available on request
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
STEPS / stepsERP
- Contract and Billing
- Maintenance, support, rental and software-care contract management, Contract change handling, Automated recurring billing and cyclical invoicing
- Service and Ticketing
- Integrated user help desk and ticketing, Service-level process management, Self-service support reporting and tracking
- Projects, Services and Resources
- Multi-project planning and resource allocation, Service estimation and management, Activity and time recording, Service catalogs with task dependencies and skill requirements
- ERP, Purchasing and Inventory
- Purchasing and sales workflows, Warehouse logistics and serial-number tracking, Demand planning, Distributor catalog and online-order connections
- CRM and Sales
- Customer and contact management, Sales opportunities and campaign management, Offers and order processing
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization