AFAS vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how AFAS compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: AFAS. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Dutch all-in-one ERP, HR and payroll suite with automated financials and EU-hosted data.
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇳🇱 NL
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001:2022, ISO 9001, NEN 7510, ISAE 3402 Type II
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Ratings
Integrations
Simple-Simon, Transportial
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
AFAS
Strengths
- +Highly intuitive and professional user interface requiring minimal training
- +Streamlined order-to-invoice workflow with strong financial and inventory management
- +Reliable support, onboarding, and accessible help portal for implementation
- +Centralized environment with smooth data flow between modules
- +Modern architecture and cloud-based employee self-service features
- +Seamless migration experience with measurable efficiency gains
- +Broad API connectivity for third-party system integration
- +Comprehensive feature set meeting most operational needs
Limitations
- −Pricing perceived as high, particularly for smaller businesses
- −Limited CRM functionality with basic features falling short of user expectations
- −Slow performance for complex analyses and report generation
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
AFAS
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO 27001:2022, ISO 9001, NEN 7510, ISAE 3402 Type II
ISO 27001
Pricing
AFAS
No published pricing we could verify.
AFAS does not publish exact pricing details. Pricing is available on request and varies based on modules and customization.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
AFAS
- Enterprise Resource Planning (ERP)
- Modular ERP system for SMEs in the Netherlands and Belgium, Financial management with integrated accounting solutions, Inventory and supply chain management, Reporting and analytics for business insights
- Service Management
- Service request tracking and management, Automated service workflows, Customer service portal integration, Incident and problem management
- Human Resources (HR)
- Recruiting and applicant tracking, Time and attendance management, Expense management for employees, Scheduling and workforce planning
- Customer Relationship Management (CRM)
- Contact and account management, Sales pipeline tracking, Customer interaction history, Automated marketing workflows
- Productivity and Collaboration
- Document management and sharing, Task and project tracking, Team collaboration tools, Integration with productivity suites
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization