Exact vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how Exact compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Exact. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Dutch ERP software for SMEs — integrates finance, logistics and projects in one cloud platform.
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇳🇱 NL
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001
ISO 27001
Price from
$25/mo
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
HubSpot, Salesforce, Solvisoft (B2B webshop integration), App4Sales (B2B sales app), Banking services +1
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
Exact
Strengths
- +Comprehensive ERP and accounting functionalities tailored for medium to large businesses
- +Strong integration capabilities with other systems, reducing manual data transfer
- +Effective automation of financial processes, improving operational efficiency
- +Reliable and stable performance under regular usage conditions
- +Responsive and helpful customer support, aiding in issue resolution
- +Vendor-provided training resources facilitate onboarding and adoption
- +Intuitive interface after initial familiarization, supporting daily operations
- +Perceived as good value for money given its extensive feature set
Limitations
- −Initial learning curve, particularly steep for users without prior ERP experience
- −Customization options can be rigid, limiting flexibility for specific workflows
- −Advanced reporting features occasionally lack depth for complex analytical needs
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
Exact
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO 27001
ISO 27001
Pricing
Exact
- Exact for Accounting $25–38 per monthOnline accounting and CRM · Bank feeds and automated invoicing · Free trial available
- Exact for Accountancy $131 per monthComplete administration management in collaboration with clients · Free trial available
- Exact for Wholesale Distribution $237–554 per monthOrder, relation, and stock management with margin optimization · Free trial available
- Exact for Manufacturing $422–739 per monthCalculation, planning, and production management · Free trial available
- Exact for Time & Billing $158 per monthTime tracking and invoicing with CRM integration · Free trial available
- Exact for Project Management $316–369 per monthProject insight and billing integration · Free trial available
All prices exclude VAT. Payment via direct debit. Pricing varies by business size and requirements.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
Exact
- Finance & Accounting
- Automated invoicing and bank feeds with real-time synchronization, AI-assisted purchase, banking, and debtor management, Multi-company financial reporting and audit file exports, Real-time collaboration with accountants and annual financial statements
- ERP (Enterprise Resource Planning)
- Industry-specific solutions for wholesale, manufacturing, construction, and hospitality, Multi-warehouse inventory control and real-time supply chain insights, Automated VAT and valuation processes, Order, stock, and relationship management with margin optimization
- CRM (Customer Relationship Management)
- Centralized management of customer contacts and communication, Professional quote and invoice creation with real-time financial data, Integration of product and pricing information for sales processes
- HR & Payroll
- End-to-end HR cycle management from hiring to payroll execution, Leave administration, time tracking, and contract management, Employee self-service app for personal data and requests, Automated correspondence and document handling
- AI & Automation
- AI Agents for debtor, bank, and purchase management, 24/7 AI Assistant for human-language support and navigation, Automation of routine tasks and decision-making support
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization