tech from europe

SimplyBook.me

🇨🇾 CY · Free plan · paid from £12.9 (monthly) or £10.9 (annually)/mo

4.5/5· 3,350 reviews across 6 portals

Cyprus-based appointment scheduling with EU hosting and ISO 27001 certification

EU hostedGDPRFree planISO/IEC 27001
SimplyBook.me is an appointment scheduling tool founded in Cyprus. It offers customizable booking pages, AI voice booking, and integrations with 40+ payment gateways. Data is hosted in the EU, and the platform is GDPR compliant and ISO 27001 certified. A free plan is available with basic features.

Replaces

SimplyBook.me is sought as a European alternative to:

Features

Scheduling

  • Advanced employee and resource schedule management
  • Associate services to specific providers
  • Set different service durations and buffer times
  • Pricing per service
  • Define client capacity per provider
  • Recurring appointments and event bookings

Booking Website

  • Mobile-responsive design with rich options
  • Booking in client's time zone
  • Integration via iframe
  • Client reviews
  • Directory listing on Booking.page
  • Booking via Facebook Page
  • Option to disable the booking website

Administration

  • Online booking calendar with filtered views
  • Easy cancellation and rescheduling
  • Multiple system users with role assignments
  • Client history viewing
  • Booking notes
  • Admin app for iOS and Android

Notifications

  • Automatic email confirmations and reminders
  • Cancellation and rescheduling notifications
  • Feedback requests
  • Calendar add-ons for clients
  • Notifications in client’s time zone
  • Browser notifications for admins

Payments

  • Online and on-site payments
  • Native POS system
  • Gift card sales
  • Promotions
  • Integration with multiple payment gateways

Compliance and Security

  • HIPAA compliance (Standard plan and above)
  • GDPR compliance features
  • Audit-ready logs
  • Secure data handling

Pricing

Free
£0 per month
  • 50 bookings
  • 1 premium custom feature
  • 1 provider
Basic
£12.9 (monthly) or £10.9 (annually) per month
  • 100 bookings
  • 3 premium custom features
  • 5 providers
  • Client app, payments, deposits, tips, and POS
Standard
£25 (monthly) or £20.8 (annually) per month
  • 500 bookings
  • 8 premium custom features
  • 15 providers
  • Branded client app, HIPAA compliance, SAML SSO
Premium
£55 (monthly) or £45.8 (annually) per month
  • 2000 bookings
  • Unlimited premium custom features
  • 30 providers
  • Payments PRO, QuickBooks, FreshBooks, Xero integrations, white-label page footer
Enterprise
Custom pricing per month or annually
  • Custom booking volumes
  • Unlimited premium features
  • Custom provider count
  • Cluster interface, account manager, queue manager, high load API, customized contracts, full white label, branded favicon, data location selection

All plans include a 14-day free trial with no credit card required.

EU Trust Profile

6 of 9 criteria verified with evidence, last checked 2026-08-16. Every ✓ links to its source.

  • Data Processing Agreement (DPA)

    The DPA is available for download and electronic signature on the vendor's legal page.

    Evidence →
  • Trust center / security page

    Dedicated security page outlines ISO 27001:2022 certification and security controls.

    Evidence →
  • EU data residencyGermany (EU) on Google Cloud; EU-hosted data via OVH servers in France
    Evidence →
  • Public sub-processor list

    List of sub-processors is provided in Annex 4 of the DPA.

    Evidence →
  • ISO 27001Certified by NQA to ISO/IEC 27001:2022
    Evidence →
  • SOC 2not verified
  • BSI C5not verified
  • TISAXnot verified
  • Local-language supportGerman, French, Italian, Spanish
    Evidence →

✓ verified: publicly documented at the linked source on the check date. ✗ not offered: the vendor documents that they do not provide it. – not verified: we found no public evidence either way — not a finding against the vendor. The vendor's own information prevails.

Work at SimplyBook.me?

This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (CY) and the compliance claims we checked against public sources — the date on it is the date we last checked.

SimplyBook.me — verified European company on tech-from-europe.euSimplyBook.me — verified European company on tech-from-europe.eu

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Reviews

Recurring themes, synthesized from public reviews across portals.

What users value

  • Intuitive interface for quick setup by non-technical users
  • 24/7 live chat support during workweek with responsive email replies
  • Knowledgeable and patient support agents with extensive documentation
  • Comprehensive feature set including scheduling, payments, marketing, and analytics
  • Generous free plan with 50 bookings/month and one custom feature
  • Customizable booking pages and widgets to match corporate design
  • Automated reminders and double-booking prevention to reduce admin workload
  • Integration with 23 payment processors

Where users see room to improve

  • · Restrictive number of custom features (1 on free plan, 8 on Basic)
  • · Overwhelming onboarding due to extensive options
  • · Pricing limits based on bookings can be restrictive during traffic spikes

Integrations

WordPressJoomlaInstagramFacebookGoogle My BusinessLineMicrosoft 365/TeamsGruveoGoogle MeetZoomMailChimpConstant ContactActive CampaignGoogle AdwordsGoogle AnalyticsFacebook PixelSalesforceGoogle Contacts+14

Feature, pricing and integration details are based on web research (as of 2026-08-16), without guarantee, errors are possible. The vendor's website prevails.