EBP CRM vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how EBP CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: EBP CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
French CRM for SMEs with sales tracking and Outlook sync
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇫🇷 FR
🇺🇸 US · 1975
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
EBP Gestion Commerciale, NuxiDev (Nuxilog), ODIS-EVOTECH
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
EBP CRM
Strengths
- +Practical for daily client follow-up, reminders and sales activity tracking
- +Simple and fluid for routine tasks in team-wide use
- +Covers essential commercial management: contact filtering, email, quotes and prospect tracking
- +Includes campaigns and customer segmentation
- +Integrates with EBP Gestion Commerciale to avoid duplicate data entry
Limitations
- −Some users find the interface outdated and report reliability issues
- −PRO version considered expensive by at least one reviewer
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
EBP CRM
Microsoft Dynamics 365
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
not established
Standard Contractual Clauses
Certifications
No
ISO 27001
Pricing
EBP CRM
No published pricing we could verify.
Pricing available on request for PRO and ELITE plans. ACTIV plan offers a 30-day free trial.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
EBP CRM
- Customer and prospect management
- Store customer and prospect information, Record interactions (emails, calls, letters), Segment records using selected criteria, Track prospecting and sales exchanges
- Sales opportunities and follow-up
- Track sales opportunities and progress, Link with EBP Gestion Commerciale for third-party record synchronization, Create quotes from opportunity records, Link opportunity status with quote status
- Marketing and prospecting
- Create targeted prospecting operations, Select criteria and communication channel, Run marketing campaigns
- Sales-team management
- List clients and prospects, View agendas and marketing actions, Qualify customer and prospect data, Manage and steer the sales force
- Privacy and data protection
- Protect personal data
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization