cobra CRM vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how cobra CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: cobra CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
German CRM for sales, marketing and service with cloud or on-premises deployment
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇩🇪 DE
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
Sage (including Sage 100 and Sage New Classic), Lexware, SAP, Microsoft (Office: Word, Excel, Outlook), SelectLine +7
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
cobra CRM
Strengths
- +Highly configurable with custom tables, fields, and workflows
- +Strong contact management with search, filtering, and interaction histories
- +Sales tracking with pipeline and funnel reporting
- +Seamless Microsoft Office and Outlook integration
- +Practical consulting and responsive support during implementation
- +Option for on-premise hosting for full data control
- +Suitable for organizations with strict GDPR requirements
Limitations
- −Steep learning curve due to extensive customization options
- −Outdated interface in need of a modern refresh
- −Performance issues with startup and loading times
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
cobra CRM
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
No
ISO 27001
Pricing
cobra CRM
No published pricing we could verify.
Pricing starts at €19 per user. Exact tier prices and billing periods are not published.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
cobra CRM
- Contact and customer data management
- Central customer database for customers, prospects, suppliers and partners, Company structures, classifications, territories and account owners, Customer history for calls, emails, documents, appointments, tasks and resources, Configurable screens and flexible data structures
- Sales
- Sales process support and contact documentation, Quote creation, Order and revenue analysis, ERP data integration for revenue and document visibility
- Marketing, forms and automation
- Online surveys, feedback and data collection via cobra Forms, Submissions feed into CRM database, Automated marketing, sales and service workflows, Targeted campaign management
- Service and support
- Workflow automation for custom ticketing systems, Handling service or support cases
- Reporting and business intelligence
- Statistics and reporting available in all configurations, Dashboard reporting and drilldowns, BI module (availability depends on edition or add-on)
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization