TSplus Remote Support

🇫🇷 FR · from $6 /concurrent connection /month (billed annually as $360/year for 5 connections)/mo

French remote support tool for attended and unattended access across Windows, macOS and Android

EU hostedGDPR

TSplus Remote Support is a French remote access solution for IT teams and support agents. It enables attended and unattended screen control, file transfer, session recording and multi-monitor management across Windows, macOS and Android. Cloud or self-hosted deployment is available, with EU data hosting possible via on-premises options.

Features

Remote Control and Desktop Access

Full remote control of screen, mouse, and keyboard
Attended and unattended access
Multi-monitor display switching
4K and Full HD resolution streaming
Remote keyboard commands (e.g., Ctrl+Alt+Del)
Multi-agent connection to a single remote machine
Remote command-line interface (CLI) execution

Cross-Platform Support

Control Windows and macOS endpoints
Full Android support (control from Windows, macOS, or Android)
Agent access via Android mobile devices

Collaboration and Session Tools

Real-time bidirectional chat
Bidirectional file upload and transfer
Clipboard synchronization
Session video recording
Screenshot and screen capture

Device and Fleet Management

Zero-installation client execution
Real-time connectivity status indicator
Computer list management with custom grouping and search
Automated client/server updates in SaaS mode
Wake-on-LAN (WoL) support

Customization and White-Labeling

Full branding customization (name, logo, text, colors)
Custom domain hosting for client downloads
Configurable interface layouts

Security and Infrastructure

End-to-end TLS encryption
Multi-factor authentication (MFA)
Unique session ID and one-time password verification
SaaS connection brokering via global relay server network
On-premises self-hosting option

Pricing

Concurrent Connection Subscription

$6 /concurrent connection /month (billed annually as $360/year for 5 connections) per concurrent connection / month, billed annually

Unlimited support agents
Unlimited registered unattended devices
Volume discounts available (down to $5/month per connection at scale)
Euro pricing starts at €7.50/month (billed annually)

Self-Hosted Enterprise

On request custom, minimum 50 concurrent connections

Local deployment
Requires sales contact
Minimum 50 concurrent connections

15-day free trial available with full features and up to 5 concurrent connections, no credit card required.

EU Trust Profile

What we verified against public sources, last checked 2026-09-18. Every point links to its evidence.

Self-hosting available
On-premises deployment option available for full local data control.
Evidence →
Documented data export
Built-in export functions for session logs, chat transcripts, and system information.
Evidence →
Local-language support
Support portal and contact forms available in multiple languages, including French, Spanish, and Portuguese.
Evidence →

We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.

Work at TSplus Remote Support?

This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (FR) and the compliance points we checked against public sources — the date on it is the date we last checked.

TSplus Remote Support — verified European company on tech-from-europe.eu

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Reviews

Recurring themes, synthesized from public reviews across portals.

What users value

Cost-effective alternative to TeamViewer or AnyDesk with flexible, low-cost licensing
Lightweight client with zero-install web console and simple connection codes
Rapid, hands-on technical support with high satisfaction ratings
Reliable core remote-assistance features (attended/unattended access, multi-monitor, session recording)
Stable, low-latency performance with minimal CPU/RAM usage
Drag-and-drop file transfers, remote reboot, chat, and input blocking
Responsive to community feedback and feature requests

Where users see room to improve

· Limited or less intuitive support for macOS, Linux, iOS, and Android compared to Windows
· Complex initial setup for self-hosted relay servers, dynamic DNS, SSL certificates, or custom ports
· Lacks native enterprise-grade ticketing workflows and multi-tiered routing queues

Integrations

Freshdesk

Feature, pricing and integration details are based on web research (as of 2026-09-18), without guarantee, errors are possible. The vendor's website prevails.