pcvisit
🇩🇪 DE · Free plan · paid from €199/yr
German remote support and unattended access for IT teams
Features
Remote Support & Control
- Ad-hoc instant remote assistance without client-side pre-installation
- Unattended remote access via background Remote-Host installation
- Multi-monitor switching and multi-session/parallel support
- Bi-directional file transfer and remote printing
- Wake-on-LAN (WoL) support
- Cross-platform HTML5 browser Web App (MobileSupport) and native Supporter Modules for macOS and Windows
Management & Administration
- Multi-user management with team roles (Team-Admin vs. Supporter)
- Smart device searching, sub-net grouping, and customer assignment filters
- Custom branding and UI customization
Diagnostics & Workflows
- Performance tracking (Service & Time Tracking) with automatic session logging and report exports (PDF, Excel, CSV)
- Remote hardware diagnostics and monitoring integrated into the dashboard
- Remote2Office: Browser-based managed remote desktop for home office access without VPN
Security & Compliance
- Hosted exclusively in German data centers
- GDPR-compliant infrastructure
- ISO 27001 certified
- Two-Factor Authentication (2FA) and end-to-end encrypted sessions
Pricing
- 5 remote support sessions per month
- 1 Remote-Host
- All regular software updates
- ISO 27001 security package
- 1 named user
- 1 Remote2Office access
- Unlimited remote sessions and Remote-Hosts
- Wake-on-LAN, reporting, and dedicated support
Additional user: €139/year. Optional add-ons: Time Tracking (€69/year), Hardware Diagnostics (€99/year), 1-Click RDP (€29/year), Mobile Remote Access (€99/year). 14-day free trial of PROFI available.
EU Trust Profile
What we verified against public sources, last checked 2026-09-18. Every point links to its evidence.
- Evidence →European legal entity
Registered in the commercial register of Dresden (HRB 26499).
- Evidence →Data Processing Agreement (DPA)
Data Processing Agreement (DPA) is publicly offered and linked on the security page.
- Evidence →Trust center / security page
Dedicated security and data protection page with compliance details.
- Evidence →ISO 27001ISO/IEC 27001:2022
Certified for the development and operation of SaaS remote access solutions.
- Evidence →Documented data exportCSV, Excel, multi-page PDF
Session recording logs, service capture, and billing data can be exported.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at pcvisit?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (DE) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Quick-connect web portal (pcvisitconnect.me) for effortless client onboarding with session ID entry
- Stable, fluid remote control connections for administrative tasks and troubleshooting
- Transparent, cost-effective annual subscription model for solo technicians and small MSPs
- Responsive, phone-accessible customer support with direct personal contacts
- German hosting infrastructure and full GDPR compliance for privacy-sensitive use cases
- Streamlined toolset without unnecessary bloat
Where users see room to improve
- · Delays or lack of response in pre-sales email inquiries about licensing models
- · Difficulties viewing or interacting with remote OS security prompts during sessions
- · Frequent update prompts disrupting routine workflows
Integrations
Feature, pricing and integration details are based on web research (as of 2026-09-18), without guarantee, errors are possible. The vendor's website prevails.