Supremo Remote Desktop
🇮🇹 IT · Free plan · paid from €11.00 / month (3 months), €8.17 / month (1 year), €7.75 / month (2 years), €7.37 / month (3 years)/user/mo
Italian remote desktop software for unattended access and support
Features
Access & Remote Control
- Multiplatform support (Windows, macOS, Android, iOS)
- Unattended access to remote endpoints/servers
- Multi-monitor/multi-display management
- Remote file transfer and printing
- Command-line configuration and automatic client updates
- Multi-session/terminal server compatibility on Windows Server
Collaboration & Support Management
- Live built-in chat during remote sessions
- Unlimited online address book with contact sharing
- Support queue management for incoming requests
- Support team creation
- Remote support invoicing and billing calculation
Remote Monitoring & IT Operations
- Automatic and mass/silent network deployment
- Real-time device health monitoring and custom alerts
- Remote management of processes, services, and Windows event logs
- Automated patch management
- Network scanning
Security, Privacy & Administration
- Two-factor authentication (2FA)
- Anti-brute-force protection
- Customizable access passwords and policy enforcement
- License usage tracking and sharing without master key disclosure
- Standard and advanced connection reporting
- IT Security add-on (activity logs, malicious IP tracking, sensitive connection detection, threat intelligence)
Branding & Customization
- Supremo Custom and Custom PRO for company logo and interface branding
Pricing
- 21-day free trial without registration
- Variable session frequency/duration limits
- 1 simultaneous connection
- Unlimited installations
- 3 simultaneous connections (expandable)
- Unlimited installations
- Extra concurrent connections: €39 / each / year
- 3 simultaneous connections
- RMM, support queue, patch management
- Advanced reports and expanded IT features
- Extra concurrent connections: €39 / each / year
Prices exclude VAT. Discounts apply for longer billing intervals. Extra concurrent connections available for Business and Professional plans at €39/year each.
EU Trust Profile
What we verified against public sources, last checked 2026-09-18. Every point links to its evidence.
- Evidence →European legal entity
Contracting entity is an Italian company with registered office in Ascoli Piceno.
- Evidence →Data Processing Agreement (DPA)
The DPA is included as an annex to the End User License Agreement (EULA).
- Evidence →Public sub-processor list
List of third-party processors is published in the Privacy Policy under Article 28 of the GDPR.
- Evidence →Trust center / security page
Dedicated security and compliance page available.
- Evidence →Documented data exportCSV, PDF
Customers can export connection reports, support histories, and security logs.
- Evidence →Local-language support
Product support is offered in German, French, Italian, and Spanish.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at Supremo Remote Desktop?
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Lightweight with no complex installation or firewall configuration required
- Single executable for support recipients with simple ID/password sharing
- Affordable flat-rate pricing with unlimited device installations
- Unattended remote access and multi-monitor switching
- AES-256 encryption and custom branding for MSPs
- Built-in online address book (Supremo Console/USILIO integration)
- Quick session initiation and low resource usage on stable networks
- Cross-platform availability (Windows, macOS, Linux, iOS, Android)
Where users see room to improve
- · Occasional connection latency and input lag on weaker networks
- · Outdated and thin desktop UI compared to modern suites
- · macOS client stability issues and keyboard shortcut mapping problems
Integrations
Feature, pricing and integration details are based on web research (as of 2026-09-18), without guarantee, errors are possible. The vendor's website prevails.