TeamViewer
🇩🇪 DE · from €15.90/mo
4.6/5· 152,327 reviews across 5 portals
German remote-desktop software with end-to-end encryption and AR support, hosted in Germany and Austria.
Replaces
TeamViewer is sought as a European alternative to:
Features
Remote Access and Support
- Access to unattended devices (3 devices in Remote Access plan, up to 200 in Business plan)
- Remote control across devices and platforms
- File transfer and file queue for remote sessions
- Remote printing functionality
- Session recording and playback
- Side switching: transfer control between users during a session
- Mobile device support including Android and iOS screen sharing
- Phone support in 33 languages
- Custom branding of the software interface
Automation and IT Management
- AI-based task automation with TeamViewer AI credits (Business plan)
- Real-time endpoint monitoring and performance issue detection
- Remote script execution
- Alerts and notifications for IT incidents
- Endpoint protection against malware, ransomware, and zero-day exploits
- Asset and resource management with detailed inventory and reporting
Augmented Reality Support
- TeamViewer Assist AR Lite with 3D annotations for remote assistance
- Text recognition for AR-based support scenarios
Pricing
- Access to 3 unattended devices
- Remote control and file transfer
- Standard integrations package included
- Access to 200 unattended devices
- AI-based automation with TeamViewer AI credits
- 30-day free trial available
- Endpoint monitoring and protection features
Pricing varies based on features, integrations, and user count. No month-to-month options available.
EU Trust Profile
What we verified against public sources, last checked 2026-08-03. Every point links to its evidence.
- Evidence →EU data residency
Customer data is primarily hosted in Western Europe. TeamViewer DEX AI data is stored in Microsoft Azure regions including the EU-27.
- Evidence →Data Processing Agreement (DPA)
The Data Processing Agreement is publicly available for download.
- Evidence →Public sub-processor list
A public list of sub-processors is available for download.
- Evidence →Trust center / security page
TeamViewer provides a dedicated Trust Center with security and compliance information.
- Evidence →ISO 27001
TeamViewer is ISO/IEC 27001 certified.
- Evidence →TISAX
TeamViewer is TISAX certified.
- Evidence →SOC 2
TeamViewer is SOC 2 compliant.
- Evidence →Local-language support
Product support and documentation are available in German.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at TeamViewer?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (DE) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Effortless cross-platform remote access across Windows, macOS, Linux, and mobile devices with minimal setup
- High connection stability and fast performance, even under low-bandwidth conditions
- End-to-end encryption and mandatory two-factor authentication for secure remote sessions
- Enterprise-grade security features in the Tensor tier, including conditional access and single sign-on (SSO)
- Unattended access allows connections without requiring end-user approval, saving time for IT support
- User-friendly mobile app for remote troubleshooting and file transfers
- Supports remote updates, system checks, and troubleshooting for efficient IT management
Where users see room to improve
- · Aggressive pricing model with frequent annual price increases, hidden fees, and unexpected charges at renewal
- · Overly strict commercial-use detection flags personal users, leading to frustration and distrust
- · Slow and unhelpful customer support, particularly for billing issues, with response times often exceeding a week
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Feature, pricing and integration details are based on web research (as of 2026-08-03), without guarantee, errors are possible. The vendor's website prevails.