TeamViewer
🇩🇪 DE · from €15.90/mo
4.6/5· 152,327 reviews across 5 portals
German remote-desktop software with end-to-end encryption and AR support, hosted in Germany and Austria.
Replaces
TeamViewer is sought as a European alternative to:
Features
Remote Access and Support
- Access to unattended devices (3 devices in Remote Access plan, up to 200 in Business plan)
- Remote control across devices and platforms
- File transfer and file queue for remote sessions
- Remote printing functionality
- Session recording and playback
- Side switching: transfer control between users during a session
- Mobile device support including Android and iOS screen sharing
- Phone support in 33 languages
- Custom branding of the software interface
Automation and IT Management
- AI-based task automation with TeamViewer AI credits (Business plan)
- Real-time endpoint monitoring and performance issue detection
- Remote script execution
- Alerts and notifications for IT incidents
- Endpoint protection against malware, ransomware, and zero-day exploits
- Asset and resource management with detailed inventory and reporting
Augmented Reality Support
- TeamViewer Assist AR Lite with 3D annotations for remote assistance
- Text recognition for AR-based support scenarios
Pricing
- Access to 3 unattended devices
- Remote control and file transfer
- Standard integrations package included
- Access to 200 unattended devices
- AI-based automation with TeamViewer AI credits
- 30-day free trial available
- Endpoint monitoring and protection features
Pricing varies based on features, integrations, and user count. No month-to-month options available.
EU Trust Profile
What we verified against public sources, last checked 2026-09-25. Every point links to its evidence.
- Evidence →EU data residency
Core infrastructure and customer data are hosted within the EU/EEA, with German data centers for certain services.
- Evidence →European legal entity
TeamViewer Germany GmbH is registered in Göppingen, Germany (Amtsgericht Ulm, HRB 534075).
- Evidence →Data Processing Agreement (DPA)
Data Processing Agreement is integrated into the legal terms and available in English and German.
- Evidence →Public sub-processor list
Public sub-processor list is provided as Annex 3 to the DPA.
- Evidence →Trust center / security page
Dedicated Trust Center with security and compliance documentation.
- Evidence →ISO 27001
ISO/IEC 27001 certification is listed in the Trust Center.
- Evidence →TISAX
TISAX label is listed in the Trust Center.
- Evidence →SOC 2
SOC 2 and SOC 3 compliance is listed in the Trust Center.
- Evidence →Self-hosting available
On-premises deployment options are available for TeamViewer Frontline and Customer Hosting.
- Evidence →Documented data export
Export methods include in-product tools and structured formats such as JSON for backup files, metadata, and configuration data.
- Evidence →Local-language support
Dedicated product support is available in German, French, Italian, and Spanish.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at TeamViewer?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (DE) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Effortless cross-platform remote access across Windows, macOS, Linux, and mobile devices with minimal setup
- High connection stability and fast performance, even under low-bandwidth conditions
- End-to-end encryption and mandatory two-factor authentication for secure remote sessions
- Enterprise-grade security features in the Tensor tier, including conditional access and single sign-on (SSO)
- Unattended access allows connections without requiring end-user approval, saving time for IT support
- User-friendly mobile app for remote troubleshooting and file transfers
- Supports remote updates, system checks, and troubleshooting for efficient IT management
Where users see room to improve
- · Aggressive pricing model with frequent annual price increases, hidden fees, and unexpected charges at renewal
- · Overly strict commercial-use detection flags personal users, leading to frustration and distrust
- · Slow and unhelpful customer support, particularly for billing issues, with response times often exceeding a week
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
TeamViewer: frequently asked questions
- How much does TeamViewer cost?
- TeamViewer starts at €15.90/mo. Plans: Remote Access (€15.90/mo), Business (€35.90/mo). Pricing varies based on features, integrations, and user count. No month-to-month options available.
- Which tools does TeamViewer integrate with?
- TeamViewer connects with ServiceNow, Freshservice, Freshdesk, Freshchat, Zendesk, Jira, Jamf Pro and Sophos, plus 15 more integrations we found.
- Where does TeamViewer store its data?
- Core infrastructure and customer data are hosted within the EU/EEA, with German data centers for certain services. Data Processing Agreement is integrated into the legal terms and available in English and German.
Other vendors in Remote Desktop & Remote Access Software
- ISL Online🇸🇮Remote desktop software with EU-hosted master servers, ISO 27001 certification, and end-to-end encryption for IT teams.
- AnyDesk🇩🇪German remote-desktop software with EU-hosted data, on-premises option and proprietary low-latency codec.
- RealVNC🇬🇧UK-based remote desktop software with end-to-end encryption and global data centers.
Feature, pricing and integration details are based on web research (as of 2026-08-03), without guarantee, errors are possible. The vendor's website prevails.