ISL Online
🇸🇮 SI · from €34.90/mo
4.7/5· 1,389 reviews across 3 portals
Remote desktop software with EU-hosted master servers, ISO 27001 certification, and end-to-end encryption for IT teams.
Replaces
ISL Online is sought as a European alternative to:
Features
Remote Access & Control
- Unlimited remote connections to devices
- Mobile device support (iOS/Android)
- Remote Desktop Protocol (RDP) and SSH access
- Email-based session invitations
- Custom deployment links for branded access
User & Device Management
- User management with role-based permissions
- Device permissions and access controls
- Support for unlimited users and devices (Premium/Enterprise)
- Concurrent user licensing model
- User activity logging and session history
Deployment & Customization
- Cloud-based and self-hosted deployment options
- On-premises installation for full data control
- Managed private cloud for enterprises (single-tenant)
- Advanced customization (branding, UI, workflows)
- Custom scripts via WebAPI2 for automation
Security & Compliance
- Single sign-on (SSO) with SAML support
- End-to-end encrypted remote sessions
- GDPR-compliant data processing
- EU-based server locations available
- ISO 27001 certification (on request)
Support & Integrations
- Premium support for Enterprise plans
- 15-day money-back guarantee
- API for custom integrations (WebAPI2)
- Direct integrations with ITSM/RMM tools
- Dedicated account manager for Enterprise
Pricing
- 1 licensed user
- 10 managed devices
- Cloud deployment
- Basic support
- 40 licensed users
- 1000 managed devices
- Cloud deployment
- Standard support
- Unlimited users and devices
- Cloud deployment
- SSO/SAML support
- Premium support
- On-premises deployment
- Unlimited users and devices
- Full data control
- Basic support
- Single-tenant private cloud
- 20+ concurrent users (scalable)
- Unlimited users and devices
- Advanced customization and premium support
- Dedicated account manager
All prices exclude tax. Pricing varies by region (EUR/USD). Enterprise plans require custom quotes.
EU Trust Profile
What we verified against public sources, last checked 2026-09-25. Every point links to its evidence.
- Evidence →EU data residency
Session stream content is end-to-end encrypted and not stored on servers. Metadata and relay connections are distributed globally.
- Evidence →European legal entityISL Remote d.o.o., Pot za Brdom 100, SI-1000 Ljubljana, Slovenia
- Evidence →Data Processing Agreement (DPA)
Available to customers via the authenticated portal under My Profile.
- Evidence →Public sub-processor list
Primary third-party providers listed in Chapter 17 of the Privacy Policy. Full list accessible via authenticated DPA in the customer portal.
- Evidence →Trust center / security page
- Evidence →ISO 27001ISO/IEC 27001:2022
Certified since 2017. Certificates and Statement of Applicability (SoA) are downloadable.
- Evidence →Self-hosting availableSelf-hosted (Server License) and Corporate Server License
- Evidence →Documented data exportCSV, JSON, SQL (MS SQL, MySQL, PostgreSQL)
Exportable via administration portal and server module.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at ISL Online?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (SI) and the compliance points we checked against public sources — the date on it is the date we last checked.
Embed code
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Ease of use for remote access, screen sharing, and file transfer
- Reliable performance with long-term users reporting 15+ years of issue-free operation
- Responsive and multi-channel support (chat, call, email) with quick issue resolution
- Strong security credentials: AES 256-bit encryption, GDPR compliance, and ISO certification
- 22-year track record without a data breach
- Ability to log support calls and track work for accountability
- Handles multiple simultaneous tasks efficiently
Where users see room to improve
- · User interface described as outdated or visually unappealing
- · File transfer functionality needs improvement
- · Initial setup can be more time-consuming than competitors
- · Occasional connection stability issues during longer sessions
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
ISL Online: frequently asked questions
- How much does ISL Online cost?
- ISL Online starts at €34.90/mo. Plans: Starter (€34.90/mo), Self-Hosted (€39.90/mo), Enterprise Managed Private Cloud (€89.90/mo). All prices exclude tax. Pricing varies by region (EUR/USD). Enterprise plans require custom quotes.
- Which tools does ISL Online integrate with?
- ISL Online connects with ServiceNow, Freshdesk, Microsoft Intune, PDQ Connect, Bitrix24, Autotask, Barracuda Managed Workplace RMM and BMC Ready, plus 3 more integrations we found.
- Where does ISL Online store its data?
- Session stream content is end-to-end encrypted and not stored on servers. Metadata and relay connections are distributed globally. Available to customers via the authenticated portal under My Profile.
Other vendors in Remote Desktop & Remote Access Software
- TeamViewer🇩🇪German remote-desktop software with end-to-end encryption and AR support, hosted in Germany and Austria.
- AnyDesk🇩🇪German remote-desktop software with EU-hosted data, on-premises option and proprietary low-latency codec.
- RealVNC🇬🇧UK-based remote desktop software with end-to-end encryption and global data centers.
Feature, pricing and integration details are based on web research (as of 2026-08-03), without guarantee, errors are possible. The vendor's website prevails.