ISL Online
🇸🇮 SI · from €34.90/mo
4.7/5· 1,389 reviews across 3 portals
Remote desktop software with EU-hosted master servers, ISO 27001 certification, and end-to-end encryption for IT teams.
Replaces
ISL Online is sought as a European alternative to:
Features
Remote Access & Control
- Unlimited remote connections to devices
- Mobile device support (iOS/Android)
- Remote Desktop Protocol (RDP) and SSH access
- Email-based session invitations
- Custom deployment links for branded access
User & Device Management
- User management with role-based permissions
- Device permissions and access controls
- Support for unlimited users and devices (Premium/Enterprise)
- Concurrent user licensing model
- User activity logging and session history
Deployment & Customization
- Cloud-based and self-hosted deployment options
- On-premises installation for full data control
- Managed private cloud for enterprises (single-tenant)
- Advanced customization (branding, UI, workflows)
- Custom scripts via WebAPI2 for automation
Security & Compliance
- Single sign-on (SSO) with SAML support
- End-to-end encrypted remote sessions
- GDPR-compliant data processing
- EU-based server locations available
- ISO 27001 certification (on request)
Support & Integrations
- Premium support for Enterprise plans
- 15-day money-back guarantee
- API for custom integrations (WebAPI2)
- Direct integrations with ITSM/RMM tools
- Dedicated account manager for Enterprise
Pricing
- 1 licensed user
- 10 managed devices
- Cloud deployment
- Basic support
- 40 licensed users
- 1000 managed devices
- Cloud deployment
- Standard support
- Unlimited users and devices
- Cloud deployment
- SSO/SAML support
- Premium support
- On-premises deployment
- Unlimited users and devices
- Full data control
- Basic support
- Single-tenant private cloud
- 20+ concurrent users (scalable)
- Unlimited users and devices
- Advanced customization and premium support
- Dedicated account manager
All prices exclude tax. Pricing varies by region (EUR/USD). Enterprise plans require custom quotes.
EU Trust Profile
What we verified against public sources, last checked 2026-08-03. Every point links to its evidence.
- Evidence →EU data residencyHeidelberg (DE), Zürich (CH)
Master servers are located in ISO 27001-certified data centers within the EU.
- Evidence →Public sub-processor list
The Privacy Policy lists third-party processors and sub-processors under chapter 15.
- Evidence →Trust center / security page
The compliance page provides details on security and data protection practices.
- Evidence →ISO 27001
The product is certified under the ISO/IEC 27001:2022 standard.
- Evidence →SOC 2
SOC 2 certification is referenced for the Managed Private Cloud offering.
- Evidence →Local-language support
A Service Level Agreement is available in German.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at ISL Online?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (SI) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Ease of use for remote access, screen sharing, and file transfer
- Reliable performance with long-term users reporting 15+ years of issue-free operation
- Responsive and multi-channel support (chat, call, email) with quick issue resolution
- Strong security credentials: AES 256-bit encryption, GDPR compliance, and ISO certification
- 22-year track record without a data breach
- Ability to log support calls and track work for accountability
- Handles multiple simultaneous tasks efficiently
Where users see room to improve
- · User interface described as outdated or visually unappealing
- · File transfer functionality needs improvement
- · Initial setup can be more time-consuming than competitors
- · Occasional connection stability issues during longer sessions
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Feature, pricing and integration details are based on web research (as of 2026-08-03), without guarantee, errors are possible. The vendor's website prevails.