tech from europe

ISL Online

🇸🇮 SI · from €34.90/mo

4.7/5· 1,389 reviews across 3 portals

Remote desktop software with EU-hosted master servers, ISO 27001 certification, and end-to-end encryption for IT teams.

EU hostedGDPRISO/IEC 27001:2022ISO 14001:2015
ISL Online is a remote desktop tool for IT support and unattended access, developed by a European company. It offers RDP and SSH access, AES 256-bit encryption, session recording, and detailed audit logs. Master servers are hosted in ISO 27001-certified EU data centers, and the software complies with GDPR, SOC 2, and HIPAA. Pricing starts at a flat monthly rate for unlimited users and devices, with a 15-day free trial.

Replaces

ISL Online is sought as a European alternative to:

Features

Remote Access & Control

  • Unlimited remote connections to devices
  • Mobile device support (iOS/Android)
  • Remote Desktop Protocol (RDP) and SSH access
  • Email-based session invitations
  • Custom deployment links for branded access

User & Device Management

  • User management with role-based permissions
  • Device permissions and access controls
  • Support for unlimited users and devices (Premium/Enterprise)
  • Concurrent user licensing model
  • User activity logging and session history

Deployment & Customization

  • Cloud-based and self-hosted deployment options
  • On-premises installation for full data control
  • Managed private cloud for enterprises (single-tenant)
  • Advanced customization (branding, UI, workflows)
  • Custom scripts via WebAPI2 for automation

Security & Compliance

  • Single sign-on (SSO) with SAML support
  • End-to-end encrypted remote sessions
  • GDPR-compliant data processing
  • EU-based server locations available
  • ISO 27001 certification (on request)

Support & Integrations

  • Premium support for Enterprise plans
  • 15-day money-back guarantee
  • API for custom integrations (WebAPI2)
  • Direct integrations with ITSM/RMM tools
  • Dedicated account manager for Enterprise

Pricing

Starter
€34.90 per month (annual billing)
  • 1 licensed user
  • 10 managed devices
  • Cloud deployment
  • Basic support
Standard
On request per month (annual billing)
  • 40 licensed users
  • 1000 managed devices
  • Cloud deployment
  • Standard support
Premium
On request per month (annual billing)
  • Unlimited users and devices
  • Cloud deployment
  • SSO/SAML support
  • Premium support
Self-Hosted
€39.90 per month (annual billing: €478.80/year)
  • On-premises deployment
  • Unlimited users and devices
  • Full data control
  • Basic support
Enterprise Managed Private Cloud
€89.90 per month (annual billing: €21,576/year)
  • Single-tenant private cloud
  • 20+ concurrent users (scalable)
  • Unlimited users and devices
  • Advanced customization and premium support
  • Dedicated account manager

All prices exclude tax. Pricing varies by region (EUR/USD). Enterprise plans require custom quotes.

EU Trust Profile

What we verified against public sources, last checked 2026-08-03. Every point links to its evidence.

  • EU data residencyHeidelberg (DE), Zürich (CH)

    Master servers are located in ISO 27001-certified data centers within the EU.

    Evidence
  • Public sub-processor list

    The Privacy Policy lists third-party processors and sub-processors under chapter 15.

    Evidence
  • Trust center / security page

    The compliance page provides details on security and data protection practices.

    Evidence
  • ISO 27001

    The product is certified under the ISO/IEC 27001:2022 standard.

    Evidence
  • SOC 2

    SOC 2 certification is referenced for the Managed Private Cloud offering.

    Evidence
  • Local-language support

    A Service Level Agreement is available in German.

    Evidence

We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.

Work at ISL Online?

This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (SI) and the compliance points we checked against public sources — the date on it is the date we last checked.

ISL Online — verified European company on tech-from-europe.euISL Online — verified European company on tech-from-europe.eu

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Reviews

Recurring themes, synthesized from public reviews across portals.

What users value

  • Ease of use for remote access, screen sharing, and file transfer
  • Reliable performance with long-term users reporting 15+ years of issue-free operation
  • Responsive and multi-channel support (chat, call, email) with quick issue resolution
  • Strong security credentials: AES 256-bit encryption, GDPR compliance, and ISO certification
  • 22-year track record without a data breach
  • Ability to log support calls and track work for accountability
  • Handles multiple simultaneous tasks efficiently

Where users see room to improve

  • · User interface described as outdated or visually unappealing
  • · File transfer functionality needs improvement
  • · Initial setup can be more time-consuming than competitors
  • · Occasional connection stability issues during longer sessions

Ratings across portals

Linked facts, we bring ratings from every portal together in one place.

Integrations

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Feature, pricing and integration details are based on web research (as of 2026-08-03), without guarantee, errors are possible. The vendor's website prevails.