ISL Online
🇸🇮 SI · from €34.90/mo
Remote desktop software with EU-hosted master servers, ISO 27001 certification, and end-to-end encryption for IT teams.
Replaces
ISL Online is sought as a European alternative to:
Features
Remote Access & Control
- Unlimited remote connections to devices
- Mobile device support (iOS/Android)
- Remote Desktop Protocol (RDP) and SSH access
- Email-based session invitations
- Custom deployment links for branded access
User & Device Management
- User management with role-based permissions
- Device permissions and access controls
- Support for unlimited users and devices (Premium/Enterprise)
- Concurrent user licensing model
- User activity logging and session history
Deployment & Customization
- Cloud-based and self-hosted deployment options
- On-premises installation for full data control
- Managed private cloud for enterprises (single-tenant)
- Advanced customization (branding, UI, workflows)
- Custom scripts via WebAPI2 for automation
Security & Compliance
- Single sign-on (SSO) with SAML support
- End-to-end encrypted remote sessions
- GDPR-compliant data processing
- EU-based server locations available
- ISO 27001 certification (on request)
Support & Integrations
- Premium support for Enterprise plans
- 15-day money-back guarantee
- API for custom integrations (WebAPI2)
- Direct integrations with ITSM/RMM tools
- Dedicated account manager for Enterprise
Pricing
- 1 licensed user
- 10 managed devices
- Cloud deployment
- Basic support
- 40 licensed users
- 1000 managed devices
- Cloud deployment
- Standard support
- Unlimited users and devices
- Cloud deployment
- SSO/SAML support
- Premium support
- On-premises deployment
- Unlimited users and devices
- Full data control
- Basic support
- Single-tenant private cloud
- 20+ concurrent users (scalable)
- Unlimited users and devices
- Advanced customization and premium support
- Dedicated account manager
All prices exclude tax. Pricing varies by region (EUR/USD). Enterprise plans require custom quotes.
EU Trust Profile
6 of 9 criteria verified with evidence, last checked 2026-08-03. Every ✓ links to its source.
- Data Processing Agreement (DPA)not verified
The Data Processing Agreement is available in the account settings under 'Other'.
- Evidence →Trust center / security page
The compliance page provides details on security and data protection practices.
- Evidence →EU data residencyHeidelberg (DE), Zürich (CH)
Master servers are located in ISO 27001-certified data centers within the EU.
- Evidence →Public sub-processor list
The Privacy Policy lists third-party processors and sub-processors under chapter 15.
- Evidence →ISO 27001
The product is certified under the ISO/IEC 27001:2022 standard.
- Evidence →SOC 2
SOC 2 certification is referenced for the Managed Private Cloud offering.
- BSI C5not verified
BSI C5 certification is referenced in the Privacy Policy.
- TISAXnot verified
- Evidence →German-language support
A Service Level Agreement is available in German.
Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.
Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Ease of use for remote access, screen sharing, and file transfer
- Reliable performance with long-term users reporting 15+ years of issue-free operation
- Responsive and multi-channel support (chat, call, email) with quick issue resolution
- Strong security credentials: AES 256-bit encryption, GDPR compliance, and ISO certification
- 22-year track record without a data breach
- Ability to log support calls and track work for accountability
- Handles multiple simultaneous tasks efficiently
Where users see room to improve
- · User interface described as outdated or visually unappealing
- · File transfer functionality needs improvement
- · Initial setup can be more time-consuming than competitors
- · Occasional connection stability issues during longer sessions
Integrations
Feature, pricing and integration details are based on web research (as of 2026-08-03), without guarantee, errors are possible. The vendor's website prevails.