German remote-desktop software with end-to-end encryption and AR support, hosted in Germany and Austria.
Replaces ScreenConnect for remote access and support with cross-platform control and file transfer.
What users praise and criticise
- Effortless cross-platform remote access across Windows, macOS, Linux, and mobile devices with minimal setup
- High connection stability and fast performance, even under low-bandwidth conditions
- End-to-end encryption and mandatory two-factor authentication for secure remote sessions
- Aggressive pricing model with frequent annual price increases, hidden fees, and unexpected charges at renewal
- Overly strict commercial-use detection flags personal users, leading to frustration and distrust
- Slow and unhelpful customer support, particularly for billing issues, with response times often exceeding a week