Shopware
🇩🇪 DE
3.4/5· 677 reviews across 6 portals
German open-source ecommerce platform with B2B features and EU hosting
Replaces
Shopware is sought as a European alternative to:
ShopifyFeatures
Commerce Platform Core
- Open-source core
- Modular architecture
- Global developer community
- Community events
B2B & Multi-Channel Capabilities
- B2B Components
- B2B Solutions
- Multichannel Connect
- Omnichannel
- Headless Commerce
- Composable Frontends
- Digital Sales Rooms
- Shopping Experiences
- Subscriptions
- 3D & AR Commerce
Automation & Intelligence
- Flow Builder
- Rule Builder
- Shopware Intelligence
- Agentic Commerce
- Copilot
- Deep Search (powered by Nosto)
Payments & Financial Services
- Shopware Payments
- Cashpresso installment payments
Analytics & Data Management
- Shopware Analytics
- Spatial Commerce
Client & Legal Management
- Client Management (Planet)
- Consent & Cookie Management (Usercentrics)
- Legal Texts & Labelling (IT-Recht Kanzlei)
Pricing
- Open-source
- No licensing fees
Pricing for Rise, Intelligence+, Payments and other plans available on request only
EU Trust Profile
6 of 9 criteria verified with evidence, last checked 2026-08-19. Every ✓ links to its source.
- Evidence →Data Processing Agreement (DPA)
Based on the Commission Implementing Decision (EU) 2021/915 of 4 June 2021.
- Evidence →Trust center / security page
- Evidence →EU data residencyFrankfurt (DE)
Shopware PaaS infrastructure is fully hosted in Europe.
- Public sub-processor listnot verified
- Evidence →ISO 27001ISO/IEC 27001:2022
- Evidence →SOC 2SOC 2 Type 1
Report issued in January 2024.
- BSI C5not verified
- TISAXnot verified
- Evidence →Local-language supportGerman,French,Italian
✓ verified: publicly documented at the linked source on the check date. ✗ not offered: the vendor documents that they do not provide it. – not verified: we found no public evidence either way — not a finding against the vendor. The vendor's own information prevails.
Work at Shopware?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (DE) and the compliance claims we checked against public sources — the date on it is the date we last checked.
The badge is issued to the vendor rather than left in public: claim the profile with a work email and we'll send it to you, along with a form for correcting anything we got wrong.
Claim this profile →Something wrong on this page? Write to hello@tech-from-europe.eu with a public link and we will re-check it.
Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Extensive plugin ecosystem and drag-and-drop editor for customization
- Scalability and robust feature set for growing businesses
- Smooth integrations with third-party tools and marketplaces like Amazon and eBay
- Mature B2B components including Quick Orders, Quote Management, and Employee Management
- AI capabilities via Shopware Copilot for content generation and review summarization
- Tiered customer support with SLAs, 24/7 availability, and personal account managers on higher plans
- User-friendly interface for product editing and page setup
- Visually appealing storefronts achievable without advanced technical skills
Where users see room to improve
- · High cost of plugins and advanced features, with steep scaling for growing teams
- · Opaque sales-led pricing model without published rate cards
- · Plugin updates and compatibility issues affecting performance
- · Complex initial setup requiring technical expertise and a learning curve
- · Limited functionality and no official one-to-one support in the free edition
- · Rule Builder system limited to 500 rules in the admin UI
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Feature, pricing and integration details are based on web research (as of 2026-08-19), without guarantee, errors are possible. The vendor's website prevails.