Mirakl

🇫🇷 FR · from $699/month/mo

4.4/5· 56 reviews across 4 portals

French SaaS marketplace platform for B2B and B2C businesses

GDPRISO/IEC 27001ISO/IEC 27018ISO 22301SOC 2 Type 2

Mirakl is a Paris-based SaaS platform enabling businesses to launch and operate B2B and B2C marketplaces. It supports multi-vendor management, order processing and global compliance, with hosting across AWS, GCP and Azure in 8 regions. Certifications include ISO 27001, ISO 27018, ISO 22301 and SOC 2 Type 2.

Replaces

Mirakl is sought as a European alternative to:

Features

Marketplace Launch & Scale

AI-powered seller onboarding with API, CSV, XML, or EDI support
Access to a pre-vetted network of 13,000+ sellers
Self-service seller portals with real-time validation
AI-powered catalog mapping, categorization, and enrichment
Automated moderation and validation of product listings
Automatic catalog translation for multiple markets

Catalog & Product Management

AI content enrichment (attribute extraction, description rewriting)
Automated product data validation and moderation
Catalog auto-mapping and data validation
Support for bulk and tiered pricing, customer-specific offers (B2B)
Product creation with AI tools

Seller Management & Quality Control

Automated quality controls, scorecarding, and real-time alerts
Automated suspensions and SLA monitoring
Automated order routing and tracking with multi-vendor order splitting
AI-powered incident management with sentiment analysis

Payments & Compliance

Flexible commission engine configurable by seller and category
Automated seller commissions and payouts with multi-currency and multi-region support
Built-in KYC verification and OFAC screening via Mirakl Payout

Unified Platform

Single platform instance supporting both Marketplace and Dropship models
Unified margin and commission control per model, vendor, and category
Flexible vendor relationships (marketplace, dropship, or both)

Retail Media & Advertising

Mirakl Ads: AI-native ad relevance with semantic matching
Seller self-service for sponsored product campaigns
Up to 20% additional revenue beyond commissions with unified reporting

Pricing

Mirakl Marketplace Platform

$350,000 – $1,500,000/year annual platform license + 0.5%–2.0% take rate on 3rd party GMV

Enterprise-level pricing
Custom and negotiable
Premium modules priced separately

Mirakl Connect Growth

$699/month up to $50,000 GMV/month, up to 10,000 products

AI product creation
Customer messages
Unlimited channels

Mirakl Connect Pro

$2,299/month up to $200,000 GMV/month, up to 20,000 products

Includes Insights
Advanced automation
Higher GMV and product limits

Mirakl Connect Enterprise

Custom pricing for volumes above $200,000 GMV/month

Custom pricing
Scalable for high-volume sellers

Mirakl Ads

$250,000 – $550,000/year + 15–25% of ad spend annual module pricing

AI-native ad relevance
Semantic matching
Unified reporting

Mirakl Catalog Manager

$150,000 – $300,000/year annual module pricing

AI-powered catalog management
Automated data validation

Pricing is custom and negotiable for enterprise plans. Free trial available for Mirakl Connect plans.

EU Trust Profile

4 of 9 criteria verified with evidence, last checked 2026-08-19. Every ✓ links to its source.

Data Processing Agreement (DPA)not verified
Trust center / security pagenot verified
EU data residency
Personal data of EEA-based users is processed within the EEA as far as possible.
Evidence →
Public sub-processor listnot verified
ISO 27001
Evidence →
SOC 2Type II, Security, Availability and Confidentiality
Evidence →
BSI C5not verified
TISAXnot verified
Local-language support
Support is available in French, German, and Spanish based on localized legal and help pages.
Evidence →

✓ verified: publicly documented at the linked source on the check date. ✗ not offered: the vendor documents that they do not provide it. – not verified: we found no public evidence either way — not a finding against the vendor. The vendor's own information prevails.

Work at Mirakl?

This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (FR) and the compliance claims we checked against public sources — the date on it is the date we last checked.

Mirakl — verified European company on tech-from-europe.eu

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Reviews

Recurring themes, synthesized from public reviews across portals.

What users value

AI-powered catalog management accelerates product data mapping by ~1,000x
B2B-specific features: complex hierarchies, multiple pricing models, quotes, invoicing, and specialized order workflows
Mirakl Connect network links businesses with vetted sellers and partners
Handles 600M SKUs and processes 1B daily inventory updates
High user ratings (4.9/5 on Capterra) and strategic marketplace expertise from the team

Where users see room to improve

· Steep learning curve and non-intuitive interface requiring extensive training
· Unbundled APIs with unclear documentation complicate integrations
· Support issues: unanswered tickets for weeks and billing disputes over SKU counts

Ratings across portals

Linked facts, we bring ratings from every portal together in one place.

Integrations

ShopifyMagentoSAPAdobeSalesforceVTEXAvalaraAdspertBoostmyShopStorfundShipStationSendcloudHuboo

Feature, pricing and integration details are based on web research (as of 2026-08-19), without guarantee, errors are possible. The vendor's website prevails.