TSplus Remote Support vs LogMeIn
Last updated October 2026
Looking for a European alternative to LogMeIn? Here's how TSplus Remote Support compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: TSplus Remote Support. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
French remote support tool for attended and unattended access across Windows, macOS and Android
Remote access and support software for IT teams and businesses.
Headquarters
🇫🇷 FR
🇺🇸 US · 2003
EU data residency
Yes, for all customers
Available on some plansData residency and storage customization available on request or higher plans.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001
Price from
$6/mo
$80/mo
Free plan
No
No
Open Source
No
No
Integrations
Freshdesk
API, Ticketing systems, Third-party apps
Where each one wins
TSplus Remote Support
Strengths
- +Cost-effective alternative to TeamViewer or AnyDesk with flexible, low-cost licensing
- +Lightweight client with zero-install web console and simple connection codes
- +Rapid, hands-on technical support with high satisfaction ratings
- +Reliable core remote-assistance features (attended/unattended access, multi-monitor, session recording)
- +Stable, low-latency performance with minimal CPU/RAM usage
- +Drag-and-drop file transfers, remote reboot, chat, and input blocking
- +Responsive to community feedback and feature requests
Limitations
- −Limited or less intuitive support for macOS, Linux, iOS, and Android compared to Windows
- −Complex initial setup for self-hosted relay servers, dynamic DNS, SSL certificates, or custom ports
- −Lacks native enterprise-grade ticketing workflows and multi-tiered routing queues
LogMeIn
Strengths
- +Reliable remote access with strong encryption
- +Comprehensive IT management tools
- +Good for enterprise-scale support
Limitations
- −High cost for small businesses
- −Steep learning curve for new users
- −Limited free tier options
Data residency & compliance
TSplus Remote Support
LogMeIn
EU data residency
Yes, for all customers
Available on some plansData residency and storage customization available on request or higher plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
No
ISO 27001
Pricing
TSplus Remote Support
- Concurrent Connection Subscription $6 /concurrent connection /month (billed annually as $360/year for 5 connections) per concurrent connection / month, billed annuallyUnlimited support agents · Unlimited registered unattended devices · Volume discounts available (down to $5/month per connection at scale)
- Self-Hosted Enterprise On request custom, minimum 50 concurrent connectionsLocal deployment · Requires sales contact · Minimum 50 concurrent connections
15-day free trial available with full features and up to 5 concurrent connections, no credit card required.
LogMeIn
- Rescue $109 per monthWindows & Mac remote control · Data residency & storage customization · Billed annually
- Central $80 per monthRemote device management · Automated updates · Billed annually
Pricing varies based on features, integrations, and user count. Discounts available for annual billing.
Features
TSplus Remote Support
- Remote Control and Desktop Access
- Full remote control of screen, mouse, and keyboard, Attended and unattended access, Multi-monitor display switching, 4K and Full HD resolution streaming
- Cross-Platform Support
- Control Windows and macOS endpoints, Full Android support (control from Windows, macOS, or Android), Agent access via Android mobile devices
- Collaboration and Session Tools
- Real-time bidirectional chat, Bidirectional file upload and transfer, Clipboard synchronization, Session video recording
- Device and Fleet Management
- Zero-installation client execution, Real-time connectivity status indicator, Computer list management with custom grouping and search, Automated client/server updates in SaaS mode
- Customization and White-Labeling
- Full branding customization (name, logo, text, colors), Custom domain hosting for client downloads, Configurable interface layouts
LogMeIn
- Remote Access
- Access and control Windows and Mac devices remotely, Unattended access for IT management, File transfer between local and remote systems
- IT Management
- Centralized device monitoring and management, Automated updates and patch management, Remote troubleshooting and diagnostics
- Security & Compliance
- End-to-end encryption for remote sessions, Multi-factor authentication (MFA), Compliance with GDPR and other regulations
- Collaboration Tools
- Screen sharing for real-time support, Chat and annotation tools during sessions, Session recording for auditing and training
- Integration & Automation
- API access for custom integrations, Automated workflows and scripting, Third-party app integrations (e.g., ticketing systems)