TeamViewer vs LogMeIn
Last updated August 2026
Looking for a European alternative to LogMeIn? Here's how TeamViewer compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: TeamViewer. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
German remote-desktop software with end-to-end encryption and AR support, hosted in Germany and Austria.
not established
Headquarters
🇩🇪 DE
No
EU data residency
Yes, for all customers
not established
DSGVO / GDPR
Yes
not established
Certifications
ISO/IEC 27001, ISO 9001, TISAX
not established
Price from
€15.90/mo
not established
Free plan
No
not established
Open Source
No
not established
Ratings
CAPTERRA 4.6/5 (11,627) · OMR 4.29/5 (135) · GETAPP 4.6/5 (11,600) · G2 4.5/5 (3,965) · TRUSTPILOT 4.6/5 (125,000)
No
Integrations
ServiceNow, Freshservice, Freshdesk, Freshchat, Zendesk +18
not established
We have not yet completed our own research on LogMeIn; rows above show only what we can evidence. Check the vendor for specifics.
Where each one wins
TeamViewer
Strengths
- +Effortless cross-platform remote access across Windows, macOS, Linux, and mobile devices with minimal setup
- +High connection stability and fast performance, even under low-bandwidth conditions
- +End-to-end encryption and mandatory two-factor authentication for secure remote sessions
- +Enterprise-grade security features in the Tensor tier, including conditional access and single sign-on (SSO)
- +Unattended access allows connections without requiring end-user approval, saving time for IT support
- +User-friendly mobile app for remote troubleshooting and file transfers
- +Supports remote updates, system checks, and troubleshooting for efficient IT management
Limitations
- −Aggressive pricing model with frequent annual price increases, hidden fees, and unexpected charges at renewal
- −Overly strict commercial-use detection flags personal users, leading to frustration and distrust
- −Slow and unhelpful customer support, particularly for billing issues, with response times often exceeding a week
LogMeIn
Review sentiment not yet compiled.
Data residency & compliance
TeamViewer
LogMeIn
EU data residency
Yes, for all customers
not established
Transfer mechanism
Not required — data stays in the EU
not established
Certifications
ISO/IEC 27001, ISO 9001, TISAX
No
Pricing
TeamViewer
- Remote Access €15.90 per month, billed annually (excluding taxes)Access to 3 unattended devices · Remote control and file transfer · Standard integrations package included
- Business €35.90 (€28.72 with discount) per month, billed annually (excluding taxes)Access to 200 unattended devices · AI-based automation with TeamViewer AI credits · 30-day free trial available
Pricing varies based on features, integrations, and user count. No month-to-month options available.
LogMeIn
No published pricing we could verify.
Features
TeamViewer
- Remote Access and Support
- Access to unattended devices (3 devices in Remote Access plan, up to 200 in Business plan), Remote control across devices and platforms, File transfer and file queue for remote sessions, Remote printing functionality
- Automation and IT Management
- AI-based task automation with TeamViewer AI credits (Business plan), Real-time endpoint monitoring and performance issue detection, Remote script execution, Alerts and notifications for IT incidents
- Augmented Reality Support
- TeamViewer Assist AR Lite with 3D annotations for remote assistance, Text recognition for AR-based support scenarios
LogMeIn
Feature breakdown not yet compiled.