tech from europe
vsHubSpot

Proffix CRM vs HubSpot

Last updated October 2026

Looking for a European alternative to HubSpot? Here's how Proffix CRM compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Proffix CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

What it is
CRM for SMEs with contact management and Outlook sync
Inbound marketing, sales, and service software for growing businesses.
Headquarters
🇨🇭 CH
🇺🇸 US · 2006
EU data residency
not established
Available on some plansEU data hosting is available on request for eligible customers.
DSGVO / GDPR
No
Yes
Certifications
Swissdec, Swiss Made Software
ISO 27001, SOC 2 Type II
Price from
CHF 62.10/user/mo
$20/mo
Free plan
No
Yes
Open Source
No
No
Integrations
Microsoft Outlook, Microsoft Exchange Server, CleverReach, search.ch, Microsoft Office
Salesforce, Microsoft Dynamics 365, Shopify, WordPress, Slack +5

Where each one wins

Proffix CRM

Strengths

  • +Highly customizable with additional fields and tables
  • +Web API enables integration with other systems and custom logic
  • +Outlook synchronization for appointments, tasks and emails
  • +Consolidates customer correspondence and activity history in one place
  • +Links CRM with membership, invoicing, reminders and accounting

Limitations

  • −Advanced search fields can appear confusing at first
  • −Occasional interruptions in Swiss e-banking synchronization due to bank-interface changes

HubSpot

Strengths

  • +All-in-one platform reduces tool sprawl
  • +Intuitive drag-and-drop editors
  • +Strong automation capabilities
  • +Extensive integration ecosystem

Limitations

  • −Can become expensive as needs grow
  • −Some features locked behind higher tiers
  • −Learning curve for advanced features
  • −Occasional performance slowdowns

Data residency & compliance

Proffix CRM
HubSpot
EU data residency
not established
Available on some plansEU data hosting is available on request for eligible customers.
Transfer mechanism
not established
Standard Contractual Clauses
DPA
not established
Sub-processors
not established
Certifications
Swissdec, Swiss Made Software
ISO 27001, SOC 2 Type II

Pricing

Proffix CRM

  • Proffix Px5 Accounting Package CHF 62.10 per user / monthIncludes CRM module · 12-month contract

CRM module requires at least the Address Management module. Pricing for other plans not publicly confirmed.

HubSpot

  • Free Free ForeverBasic CRM features · Email marketing · Live chat
  • Starter $20 per monthRemoves HubSpot branding · Additional marketing contacts · Basic automation
  • Professional $890 per monthAdvanced automation · Custom reporting · A/B testing
  • Enterprise $3600 per monthAdvanced permissions · Predictive lead scoring · Custom objects

Pricing varies by product suite (Marketing Hub, Sales Hub, Service Hub, CMS Hub, Operations Hub). Discounts may apply for annual billing.

Features

Proffix CRM

Contact and customer management
Centralized access to contact data across Proffix, Configurable information windows for sales, contacts, documents and notes, Automatic display of alarm notes
Activities, tasks and appointments
Create and manage activities for addresses and contacts, Search and filter by address, employee, priority and date, Create recurring activities in batches, Update multiple statuses at once
Correspondence and mailings
Manage daily correspondence with templates, Create individual letters, serial letters and e-newsletters, Link generated correspondence to addresses, Trigger activity creation from a letter
Newsletter campaigns
Send e-newsletters via Outlook or server, Automated subscription and unsubscribe processes by newsletter type, Integration with CleverReach
Cross-module workflows
Automatically complete activities when qualifying order documents are locked, Create or update activities linked to purchasing events, Sync CRM appointments and tasks with the service-order module

HubSpot

Marketing
Email marketing campaigns, Landing pages and forms, Lead capture and tracking, Social media management
Sales
Contact and deal management, Email tracking and notifications, Pipeline management, Meeting scheduling
Service
Ticketing system, Live chat and chatbots, Knowledge base, Customer feedback surveys
Reporting
Custom dashboards, Traffic and conversion analytics, ROI tracking, Sales performance reports
Integrations
CRM sync, Email platform integrations, Social media integrations, E-commerce platforms