midcom CRM vs HubSpot
Last updated November 2026
Looking for a European alternative to HubSpot? Here's how midcom CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: midcom CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Cloud CRM for sales and service with mobile access and workflow automation
Inbound marketing, sales, and service software for growing businesses.
Headquarters
🇩🇪 DE
🇺🇸 US · 2006
EU data residency
Yes, for all customers
Available on some plansEU data hosting is available on request for eligible customers.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001, SOC 2 Type II
Price from
€25/user/mo
$20/mo
Free plan
No
Yes
Open Source
No
No
Integrations
Google APIs, Placetel, Deutsche Post Adressfactory Direkt, windata, konfipay +4
Salesforce, Microsoft Dynamics 365, Shopify, WordPress, Slack +5
Where each one wins
midcom CRM
HubSpot
Strengths
- +All-in-one platform reduces tool sprawl
- +Intuitive drag-and-drop editors
- +Strong automation capabilities
- +Extensive integration ecosystem
Limitations
- −Can become expensive as needs grow
- −Some features locked behind higher tiers
- −Learning curve for advanced features
- −Occasional performance slowdowns
Data residency & compliance
midcom CRM
HubSpot
EU data residency
Yes, for all customers
Available on some plansEU data hosting is available on request for eligible customers.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
No
ISO 27001, SOC 2 Type II
Pricing
midcom CRM
- Cloud CRM light from €25 per user / monthCentral customer/partner records · Activity and document management · Quotation generation
- Cloud CRM business from €35 per user / monthAll Cloud CRM light features · Campaign and lead management · Mass email with open tracking
- Cloud CRM premium from €50 per user / monthAll Cloud CRM business features · Inbound and outbound call center · Credit, address, and identity checks
Prices are starting from and may vary based on configuration.
HubSpot
- Free Free ForeverBasic CRM features · Email marketing · Live chat
- Starter $20 per monthRemoves HubSpot branding · Additional marketing contacts · Basic automation
- Professional $890 per monthAdvanced automation · Custom reporting · A/B testing
- Enterprise $3600 per monthAdvanced permissions · Predictive lead scoring · Custom objects
Pricing varies by product suite (Marketing Hub, Sales Hub, Service Hub, CMS Hub, Operations Hub). Discounts may apply for annual billing.
Features
midcom CRM
- Customer and partner management
- Central customer/partner records with contact details, Activity and document tracking, Correspondence and history logging, PDF quick-fill assistance
- Sales and pipeline
- Lead and opportunity management, Quotation and contract management, Order information and sales forecasts, Pipeline dashboards
- Marketing
- Campaign management, Mass email with open tracking, Questionnaires and mail-merge letters, Word integration for mail-merge
- Workflow and task management
- Rule-based assignment of work, Activity and task tracking, Automated email scanning
- Call center and telephony
- Inbound and outbound call support, Call history display, Customer information for calls
HubSpot
- Marketing
- Email marketing campaigns, Landing pages and forms, Lead capture and tracking, Social media management
- Sales
- Contact and deal management, Email tracking and notifications, Pipeline management, Meeting scheduling
- Service
- Ticketing system, Live chat and chatbots, Knowledge base, Customer feedback surveys
- Reporting
- Custom dashboards, Traffic and conversion analytics, ROI tracking, Sales performance reports
- Integrations
- CRM sync, Email platform integrations, Social media integrations, E-commerce platforms