tech from europe
vsApollo.io

INES CRM vs Apollo.io

Last updated October 2026

Looking for a European alternative to Apollo.io? Here's how INES CRM compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: INES CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

What it is
French CRM for SMBs with sales, marketing and service modules
B2B sales intelligence and engagement platform for lead generation and outreach automation.
Headquarters
🇫🇷 FR
🇺🇸 US · 2015
EU data residency
not established
Not offeredNo EU/German data residency is offered.
DSGVO / GDPR
No
Yes
Certifications
No
ISO 27001, SOC 2 Type II
Price from
25 €/user
$49/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
No
No
Integrations
Mailjet, Microsoft Outlook, Corporama, Report One, Gmail +4
Salesforce, HubSpot, LinkedIn, Slack, Microsoft Teams +2

Where each one wins

INES CRM

Strengths

  • +Integrated functionality covering contact management, sales, marketing, customer service and project/ERP-related features
  • +Centralized customer history and supplier interactions as a single source of truth
  • +Highly configurable modules and tailored setups for specific business needs
  • +Reliable data storage and long-term record-keeping
  • +Personalized support and close project collaboration during setup

Limitations

  • −Interface can feel outdated, complex or visually unappealing
  • −Setup and onboarding may require significant planning and project support due to configurability

Apollo.io

Strengths

  • +Extensive and accurate B2B contact database
  • +Strong automation for outreach sequences
  • +Good CRM integrations
  • +Useful analytics for campaign performance

Limitations

  • −No EU data residency option
  • −Credit system can become costly at scale
  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans

Data residency & compliance

INES CRM
Apollo.io
EU data residency
not established
Not offeredNo EU/German data residency is offered.
Transfer mechanism
not established
not established
DPA
not established
Sub-processors
not established
not established
Certifications
No
ISO 27001, SOC 2 Type II

Pricing

INES CRM

  • Starter 25 € minimum 2 usersCentralized customer records · Mobile access
  • Configurable offer 45 € per user / month from 5 usersCampaigns and emailings · Project tracking · KPI dashboards
  • Enterprise On request Custom solutionFull feature set · BPM automation · Administrator configuration tools

Prices may vary; exact billing period for Starter not specified. General subscription range: €25–99 per user per month.

Apollo.io

  • Free Free ForeverUp to 50 credits/month · Basic contact data · Limited email sequences
  • Basic $49 per user/month200 credits/month · Full contact and company data · Email and LinkedIn automation
  • Professional $79 per user/month500 credits/month · Advanced analytics and reporting · Custom integrations
  • Organization $99 per user/month1,000 credits/month · Team collaboration features · Dedicated support

Pricing is billed annually. Credits are used for data exports, contact lookups, and engagement actions.

Features

INES CRM

Sales and contact management
Centralized customer and prospect records, 360° customer view and interaction history, Lead and prospect tracking, Sales pipeline and forecasts
Marketing
Contact segmentation, Campaigns and emailings/newsletters, Campaign-response tracking
Customer service
Incident and claim management, Customer-history tracking, Customer-facing extranet options
Projects and collaboration
Project tracking, Gantt views, Tasks, meetings and time tracking, Shared calendars and document storage
Billing and business management
Billing features, Links between commercial activity and project or operational information

Apollo.io

Data & Intelligence
Contact and company data enrichment, Intent data and buying signals, Technographics and firmographics, Custom audience segmentation
Engagement Tools
Email sequencing and automation, Multi-channel outreach (email, LinkedIn, calls), Personalized templates and snippets, A/B testing for campaigns
Compliance & Security
GDPR compliance settings, Data deletion and opt-out controls, Encryption at rest and in transit, DPA availability
Integrations
CRM sync (Salesforce, HubSpot, etc.), Chrome extension for LinkedIn, API access for custom workflows, Slack and Microsoft Teams notifications
Analytics & Reporting
Campaign performance tracking, Lead scoring and prioritization, Activity and engagement metrics, Custom dashboards