eGECKO CRM vs Microsoft Dynamics 365
Last updated November 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how eGECKO CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: eGECKO CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
CRM for sales, marketing and service with integrated finance modules
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇩🇪 DE
🇺🇸 US · 1975
EU data residency
Yes, for all customersGermany
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
ERP systems, CRM systems, DMS systems, HR systems, Travel management systems +5
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
eGECKO CRM
Strengths
- +centralized management of customer master and contact data
- +clear overview of CRM activities
- +tab-based and sub-tab-based structure for easy navigation
- +easy export of data to Excel for analysis and sharing
- +responsive and well-organized payroll support team
Limitations
- −outdated and unappealing UI
- −non-intuitive and buggy mobile app
- −lack of user manual or structured onboarding
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
eGECKO CRM
Microsoft Dynamics 365
EU data residency
Yes, for all customersGermany
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
No
ISO 27001
Pricing
eGECKO CRM
No published pricing we could verify.
Pricing available on request.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
eGECKO CRM
- Contact and customer management
- Central contact database for customers and prospects, Contact history and activity overview, Duplicate detection, Address-consistency checks
- Lead and sales-opportunity management
- Automatic lead assignment to sales opportunities, Tracking of interactions (emails, meetings), Conversion of leads into customers
- Activities, tasks and scheduling
- Reminders for appointments, tasks and calls, Task and deadline management, Calendar and appointment overviews
- Sales and quotations
- Support for sales process from inquiries to invoices, Linking of documents across process stages, Generation of delivery notes and invoices
- Marketing and campaigns
- Targeted sales and marketing campaigns using CRM contacts, Segmentation for campaign targeting
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization