Efficy vs Salesforce
Last updated August 2026
Looking for a European alternative to Salesforce? Here's how Efficy compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Efficy. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Belgian CRM with deep customization, on-premise options and public-sector compliance modules.
not established
Headquarters
🇧🇪 BE
No
EU data residency
Yes, for all customers
not established
DSGVO / GDPR
Yes
not established
Certifications
ISO 9001, ISO 27001, ISO 27701
not established
Price from
69 €/user/mo
not established
Free plan
No
not established
Open Source
No
not established
Integrations
Google Workspace, Microsoft 365, Microsoft Outlook, Google Calendar, Microsoft Exchange +12
not established
We have not yet completed our own research on Salesforce; rows above show only what we can evidence. Check the vendor for specifics.
Data residency & compliance
Efficy
Salesforce
EU data residency
Yes, for all customers
not established
Transfer mechanism
Not required — data stays in the EU
not established
DPA
not established
not established
Sub-processors
not established
not established
Certifications
ISO 9001, ISO 27001, ISO 27701
No
Pricing
Efficy
- Sales 69 € per user / monthSales automation and pipeline management · Mobile CRM app · Lead auto-qualification
- Customer Service 69 € per user / monthMultichannel ticketing system · Self-service portal · SLA and alert management
- All-in-One 89 € per user / monthCombines sales, service, and marketing features · AI-driven automation · Document and contract management
- Custom & Intelligent 119 € per user / monthFull feature set with sovereign AI · Custom integrations via open APIs · Advanced analytics and reporting
Pricing requires a demo request for personalized estimates based on user count. No free plan or trial available.
Salesforce
No published pricing we could verify.
Features
Efficy
- Customer Management
- Contact management with segmentation, Contract and document management, E-signature integration (DocuSign), Self-service portal for customers
- Sales Automation
- Lead auto-qualification and scoring, Opportunity and pipeline management, Mobile CRM app for field sales, Sales activity tracking
- Marketing Automation
- Email and SMS marketing campaigns, Landing page creation, Marketing activity tracking, Segmentation for targeted campaigns
- AI and Data Intelligence
- Agentic AI for CRM automation, AI-driven recommendations and content generation, Sentiment analysis for customer interactions, Data enrichment and quality management
- Support and Operations
- Multichannel ticketing system with SLAs, KPI dashboards for performance tracking, Telephony integration (Link Mobility), Operational marketing tools
Salesforce
Feature breakdown not yet compiled.