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Cegid Business CRM vs HubSpot
Last updated October 2026
Looking for a European alternative to HubSpot? Here's how Cegid Business CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Cegid Business CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
CRM for SMEs with sales, marketing and service modules
Inbound marketing, sales, and service software for growing businesses.
Headquarters
🇫🇷 FR
🇺🇸 US · 2006
EU data residency
not established
Available on some plansEU data hosting is available on request for eligible customers.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001
ISO 27001, SOC 2 Type II
Price from
No
$20/mo
Free plan
No
Yes
Open Source
No
No
Integrations
Microsoft Office, Microsoft Outlook, Cisco Unified Communications, CTI connector
Salesforce, Microsoft Dynamics 365, Shopify, WordPress, Slack +5
Where each one wins
Cegid Business CRM
HubSpot
Strengths
- +All-in-one platform reduces tool sprawl
- +Intuitive drag-and-drop editors
- +Strong automation capabilities
- +Extensive integration ecosystem
Limitations
- −Can become expensive as needs grow
- −Some features locked behind higher tiers
- −Learning curve for advanced features
- −Occasional performance slowdowns
Data residency & compliance
Cegid Business CRM
HubSpot
EU data residency
not established
Available on some plansEU data hosting is available on request for eligible customers.
Transfer mechanism
not established
Standard Contractual Clauses
Certifications
ISO 27001
ISO 27001, SOC 2 Type II
Pricing
Cegid Business CRM
No published pricing we could verify.
Pricing is not publicly disclosed. Historical figures (€1,500–€12,000 depending on users/modules) are outdated and not indicative of current plans.
HubSpot
- Free Free ForeverBasic CRM features · Email marketing · Live chat
- Starter $20 per monthRemoves HubSpot branding · Additional marketing contacts · Basic automation
- Professional $890 per monthAdvanced automation · Custom reporting · A/B testing
- Enterprise $3600 per monthAdvanced permissions · Predictive lead scoring · Custom objects
Pricing varies by product suite (Marketing Hub, Sales Hub, Service Hub, CMS Hub, Operations Hub). Discounts may apply for annual billing.
Features
Cegid Business CRM
- Sales administration
- Account and contact management, Prospect and opportunity tracking, Customer order and invoice history, Mobile access (connected and offline modes)
- Marketing
- Multichannel campaign management (email, SMS, mail, fax, web), Commercial and marketing activity dashboards, Direct sending of letters, registered mail, fax, emails and SMS
- Customer service
- Dedicated service-client module
- Cross-cutting capabilities
- Multilingual and multicurrency support, Document management, Workflow tools, Integration with commercial-management and accounting systems
- Collaboration and analytics
- Customizable workspace and intuitive ergonomics, Dynamic and multidimensional analytics, Proactive information management (customizable alerts and indicators), Cross-organizational workflow support
HubSpot
- Marketing
- Email marketing campaigns, Landing pages and forms, Lead capture and tracking, Social media management
- Sales
- Contact and deal management, Email tracking and notifications, Pipeline management, Meeting scheduling
- Service
- Ticketing system, Live chat and chatbots, Knowledge base, Customer feedback surveys
- Reporting
- Custom dashboards, Traffic and conversion analytics, ROI tracking, Sales performance reports
- Integrations
- CRM sync, Email platform integrations, Social media integrations, E-commerce platforms