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vsSalesforce

BMD CRM vs Salesforce

Last updated October 2026

Looking for a European alternative to Salesforce? Here's how BMD CRM compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: BMD CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

BMD CRM
Salesforce
What it is
CRM with document management and mobile access
Cloud-based CRM platform for sales, service, marketing, and more.
Headquarters
🇦🇹 AT
🇺🇸 US · 1999
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001, ISO 9001
ISO 27001, BSI C5
Price from
No
No
Free plan
No
No
Open Source
No
No
Ratings
No
No
Integrations
Compass / Wirtschafts-Compass, TAPI-compatible telephony systems, XiTrust, Xyzmo, Microsoft Project +1
Slack, Microsoft Teams, Google Workspace, DocuSign, QuickBooks +3

Where each one wins

BMD CRM

Salesforce

Strengths

  • +Highly scalable for enterprises
  • +Extensive customization options
  • +Strong ecosystem with AppExchange
  • +Reliable uptime and performance

Limitations

  • −Steep learning curve for new users
  • −High cost for small businesses
  • −Complex setup and configuration
  • −Limited transparency in subprocessors

Data residency & compliance

BMD CRM
Salesforce
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
Published →
Published →
Sub-processors
not established
not established
Certifications
ISO 27001, ISO 9001
ISO 27001, BSI C5

Features

BMD CRM

Contact and master-data management
Centralized customer and contact records, Compass Realtime for importing official company data, Kundennavigator for customer relationship overview
Interaction and document history
Record interactions in contact journal and telephone logs, Link documents, emails, calls, and correspondence to CRM records
Scheduling and absence management
Plan appointments with colleagues and customers, Find available times and manage absences and approvals, Reserve resources like rooms, media, and company vehicles
Tasks and follow-ups
Create and delegate tasks, Track open to-dos, Manage callback tasks
Sales and campaigns
Lead and Campaign Management module (optional), Track leads through the sales pipeline, Link related activities and records, Support expected-revenue and sales reporting

Salesforce

Core CRM
Lead and opportunity management, Contact and account tracking, Customizable dashboards, Activity and task automation
Data & Security
Role-based access control, Field-level encryption, Audit trails, Compliance with GDPR
Integration & Extensibility
REST and SOAP APIs, AppExchange marketplace, Custom objects and fields, Third-party app integrations
Analytics & Reporting
Custom report builder, Real-time analytics, Forecasting tools, AI-driven insights
Collaboration
Chatter for team communication, File and document sharing, Mobile access, Team workspaces
See BMD CRM →More Salesforce alternatives