AMTANGEE CRM vs Salesforce
Last updated October 2026
Looking for a European alternative to Salesforce? Here's how AMTANGEE CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: AMTANGEE CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
CRM for sales, service and marketing teams with CTI and ERP integrations
Cloud-based CRM platform for sales, service, marketing, and more.
Headquarters
🇩🇪 DE
🇺🇸 US · 1999
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001, BSI C5
Price from
€49/user/mo
No
Free plan
No
No
Open Source
No
No
Ratings
No
No
Integrations
JTL, SelectLine, Microsoft Office 365, Microsoft Teams, Apple Calendar +7
Slack, Microsoft Teams, Google Workspace, DocuSign, QuickBooks +3
Where each one wins
AMTANGEE CRM
Strengths
- +Intuitive interface with clear customer, case and task overviews
- +Quick access to important information in records
- +Reliable, fast and helpful support
- +Comprehensive customer communication history (emails, calls, full history)
- +Strong feature depth and flexibility for the price
- +Multi-channel access (desktop, mobile apps, offline replication)
- +CTI integration opens customer records on incoming calls
Limitations
- −Limited public review presence makes independent validation difficult
- −Technical modernization stalled for years with code freeze and stagnation
- −Forced migration of existing customers to a subscription model
Salesforce
Strengths
- +Highly scalable for enterprises
- +Extensive customization options
- +Strong ecosystem with AppExchange
- +Reliable uptime and performance
Limitations
- −Steep learning curve for new users
- −High cost for small businesses
- −Complex setup and configuration
- −Limited transparency in subprocessors
Data residency & compliance
AMTANGEE CRM
Salesforce
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Sub-processors
not established
not established
Certifications
No
ISO 27001, BSI C5
Pricing
AMTANGEE CRM
- Professional €49 per user / month per user / monthNamed-user licensing · Includes all listed clients · Minimum 3 users
- Ultimate €59 per user / month per user / monthNamed-user licensing · Includes all listed clients · Minimum 3 users
- Enterprise €69 per user / month per user / monthNamed-user licensing · On-premise operation with optional cloud access · Minimum 5 users
Prices are net, plus any applicable VAT. 14-day free trial available without credit card.
Salesforce
No published pricing we could verify.
Pricing is custom and available on request via the Salesforce website.
Features
AMTANGEE CRM
- Customer data and communication
- Central customer database for addresses, appointments, projects, tasks, notes, letters, and emails, Full customer interaction history, Call window with customer information and history during calls
- Email and marketing
- Automatic linking of emails to customer records when address is recognized, S/MIME email encryption, Email campaign creation, templates, and result evaluation
- Sales and ERP integration
- Sales process support, CRM–ERP data exchange, View customer sales, open items, documents, and other ERP data alongside CRM data
- Calendar and scheduling
- Group, resource, and company calendars, Import calendar entries, including from Office 365, Calendar connectivity for Apple and Google calendars via CalDAV
- Service and ticketing
- Customer service case tracking via the 'Vorgänge' module, Replaces the previous ticket module in AMTANGEE 7
Salesforce
- Core CRM
- Lead and opportunity management, Contact and account tracking, Customizable dashboards, Activity and task automation
- Data & Security
- Role-based access control, Field-level encryption, Audit trails, Compliance with GDPR
- Integration & Extensibility
- REST and SOAP APIs, AppExchange marketplace, Custom objects and fields, Third-party app integrations
- Analytics & Reporting
- Custom report builder, Real-time analytics, Forecasting tools, AI-driven insights
- Collaboration
- Chatter for team communication, File and document sharing, Mobile access, Team workspaces