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AMTANGEE CRM vs Salesforce

Last updated October 2026

Looking for a European alternative to Salesforce? Here's how AMTANGEE CRM compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: AMTANGEE CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

What it is
CRM for sales, service and marketing teams with CTI and ERP integrations
Cloud-based CRM platform for sales, service, marketing, and more.
Headquarters
🇩🇪 DE
🇺🇸 US · 1999
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001, BSI C5
Price from
€49/user/mo
No
Free plan
No
No
Open Source
No
No
Ratings
No
No
Integrations
JTL, SelectLine, Microsoft Office 365, Microsoft Teams, Apple Calendar +7
Slack, Microsoft Teams, Google Workspace, DocuSign, QuickBooks +3

Where each one wins

AMTANGEE CRM

Strengths

  • +Intuitive interface with clear customer, case and task overviews
  • +Quick access to important information in records
  • +Reliable, fast and helpful support
  • +Comprehensive customer communication history (emails, calls, full history)
  • +Strong feature depth and flexibility for the price
  • +Multi-channel access (desktop, mobile apps, offline replication)
  • +CTI integration opens customer records on incoming calls

Limitations

  • −Limited public review presence makes independent validation difficult
  • −Technical modernization stalled for years with code freeze and stagnation
  • −Forced migration of existing customers to a subscription model

Salesforce

Strengths

  • +Highly scalable for enterprises
  • +Extensive customization options
  • +Strong ecosystem with AppExchange
  • +Reliable uptime and performance

Limitations

  • −Steep learning curve for new users
  • −High cost for small businesses
  • −Complex setup and configuration
  • −Limited transparency in subprocessors

Data residency & compliance

AMTANGEE CRM
Salesforce
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
not established
Sub-processors
not established
not established
Certifications
No
ISO 27001, BSI C5

Pricing

AMTANGEE CRM

  • Professional €49 per user / month per user / monthNamed-user licensing · Includes all listed clients · Minimum 3 users
  • Ultimate €59 per user / month per user / monthNamed-user licensing · Includes all listed clients · Minimum 3 users
  • Enterprise €69 per user / month per user / monthNamed-user licensing · On-premise operation with optional cloud access · Minimum 5 users

Prices are net, plus any applicable VAT. 14-day free trial available without credit card.

Salesforce

No published pricing we could verify.

Pricing is custom and available on request via the Salesforce website.

Features

AMTANGEE CRM

Customer data and communication
Central customer database for addresses, appointments, projects, tasks, notes, letters, and emails, Full customer interaction history, Call window with customer information and history during calls
Email and marketing
Automatic linking of emails to customer records when address is recognized, S/MIME email encryption, Email campaign creation, templates, and result evaluation
Sales and ERP integration
Sales process support, CRM–ERP data exchange, View customer sales, open items, documents, and other ERP data alongside CRM data
Calendar and scheduling
Group, resource, and company calendars, Import calendar entries, including from Office 365, Calendar connectivity for Apple and Google calendars via CalDAV
Service and ticketing
Customer service case tracking via the 'Vorgänge' module, Replaces the previous ticket module in AMTANGEE 7

Salesforce

Core CRM
Lead and opportunity management, Contact and account tracking, Customizable dashboards, Activity and task automation
Data & Security
Role-based access control, Field-level encryption, Audit trails, Compliance with GDPR
Integration & Extensibility
REST and SOAP APIs, AppExchange marketplace, Custom objects and fields, Third-party app integrations
Analytics & Reporting
Custom report builder, Real-time analytics, Forecasting tools, AI-driven insights
Collaboration
Chatter for team communication, File and document sharing, Mobile access, Team workspaces