SumUp
🇬🇧 GB · from $2.6
4.1/5· 61,531 reviews across 4 portals
London-based POS system with EU-hosted data, no monthly fees and transparent transaction pricing for small businesses.
Replaces
SumUp is sought as a European alternative to:
Features
Payment Processing
- Accepts in-person payments via card readers
- Online and manual entry transactions
- Supports multiple payment methods and card schemes
- AI-based anti-fraud protection included at no extra cost
Point of Sale (POS)
- Cloud-based POS system
- Sales tracking and reporting
- Staff scheduling and management
- Inventory management and product catalog customization
- Customer database management
Customer Loyalty & Marketing
- Customer rewards programs
- Automated marketing via SMS and email
- AI-enhanced promotions
- Google review boost feature
Invoicing
- Send payment requests and invoices
- No monthly fees for invoicing
- Charges apply only when customers pay online
Hardware
- Portable card readers (Solo, Terminal, Air, 3G, PIN+, Go)
- No upfront costs for hardware
- 30-day money-back guarantee
Developer Tools & Integrations
- APIs and SDKs for Android, iOS, JavaScript, Python, .NET, Java, PHP, Go, Rust
- Custom payment acceptance solutions
- Hosted checkouts and plugins for WooCommerce, PrestaShop, Wix, Medusa, Vendure
Pricing
- No monthly minimums or hidden fees
- Supports all major card schemes
- No monthly fees for online payments
- Manual entry option for phone orders
- Cloud-based POS system included
- Customer rewards and automated marketing
- Two standard SMS/email promotions per month
- All Connect Plus features included
- Unlimited marketing promotions
- Daily AI-enhanced SMS and email promotions
- Google review boost feature
- No monthly fees for invoicing
- Charges apply only when customers pay online
Hardware is sold separately. Transaction fees and pricing may vary by region.
EU Trust Profile
What we verified against public sources, last checked 2026-09-28. Every point links to its evidence.
- Evidence →European legal entity
SumUp Limited is registered in Ireland and SumUp EU Payments, UAB is registered in Lithuania.
- Evidence →Data Processing Agreement (DPA)
Publicly available Data Processing Agreement for merchants.
- Evidence →Documented data exportCSV, Excel, PDF
Self-service export of accounting data, transaction histories, and reports is documented in the Support Centre.
- Evidence →Local-language supportGerman, French, Italian, Spanish
Dedicated support centres and contact options are available in all four languages.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at SumUp?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (GB) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Straightforward setup process, often completed in under 10 minutes from unboxing to first payment
- No monthly fees and low entry cost (card readers from £39), making it highly accessible for small businesses and seasonal sellers
- Transparent and fair transaction fees, easy to calculate for low-volume merchants
- Portable, compact, and well-built card readers supporting debit, credit, and contactless payments
- Free EPOS system, online store, and basic sales reporting included without additional costs
- Reliable performance with swift transaction processing when connected to mobile data
- Clean, intuitive mobile app with graphical interaction for easy use
- Generally positive customer support ratings, with phone support available during business hours
Where users see room to improve
- · Customer service responsiveness is frequently criticized for poor communication, unreachable hotlines, and lack of feedback on critical issues like refunds or failed payouts
- · Account verification processes are described as overly complex and cumbersome
- · Percentage-based transaction fees become less economical for high-volume merchants (over £50k annual turnover), making fixed-fee alternatives more attractive
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
SumUp: frequently asked questions
- How much does SumUp cost?
- SumUp starts at $2.6. Plans: Transaction Fees (In-Person) ($2.6), Transaction Fees (Online & Manual Entry) ($3.5), POS with Connect Plus ($199/mo), POS with Connect Pro ($289/mo), Invoicing ($2.9). Hardware is sold separately. Transaction fees and pricing may vary by region.
- Which tools does SumUp integrate with?
- SumUp connects with WooCommerce, PrestaShop, Wix, Medusa, Vendure, Airpos, Booking.com and Bookingkit, plus 10 more integrations we found.
Other vendors in Point of Sale (POS) Systems
- Epos Now🇬🇧UK-based cloud POS for retail and hospitality with 100+ integrations and EU data hosting.
- Odoo Point of Sale🇧🇪Open-source POS system with offline mode, EU hosting, and real-time inventory sync for retail and restaurants.
- CSY Retail Systems🇬🇧UK-based EPOS system for retailers with loyalty, multi-store sync and remote access.
- Tillpoint🇬🇧UK cloud POS system with 25+ modules for retail, hospitality and multi-location businesses.
- Zonal🇬🇧UK-based EPoS and hospitality tech for pubs, restaurants and hotels with multi-site pricing bands.
Feature, pricing and integration details are based on web research (as of 2026-08-03), without guarantee, errors are possible. The vendor's website prevails.