Zonal
🇬🇧 GB
2.4/5· 7 reviews
UK-based EPoS and hospitality tech for pubs, restaurants and hotels with multi-site pricing bands.
Replaces
Zonal is sought as a European alternative to:
Pricing
Pricing is not publicly disclosed. The only published figure (£229/month for an all-in-one EPoS rental package with a £1,100 deployment fee and 36-month term) comes from a third-party review, not the vendor.
EU Trust Profile
What we verified against public sources, last checked 2026-09-19. Every point links to its evidence.
- Evidence →ISO 27001
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at Zonal?
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Comprehensive, integrated hospitality technology stack covering EPOS, reservations, kitchen management, hotel PMS, loyalty programs, and analytics from a single vendor
- Deep industry expertise with over 16,000 UK hospitality clients since 1979
- Hybrid cloud/on-premise deployment ensures reliability during internet outages
- Extensive reporting capabilities with 140+ built-in reports for data-driven decision-making
- UK-based customer support available daily from 8 am to midnight
- Strong suitability for large multi-site operators such as managed pub groups, restaurant chains, and hotels requiring centralized control
- Complex workflow management tailored to enterprise-level hospitality needs
Where users see room to improve
- · High pricing and rigid contract terms, including a £229/month all-in-one rental package, £1,100 upfront deployment fee, and a 36-month minimum contract
- · Poor post-sale customer support with reports of undertrained staff, high account manager turnover, and slow or ineffective responses
- · Onboarding difficulties and insufficient training, making implementation challenging for new users
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Feature, pricing and integration details are based on web research (as of 2026-08-03), without guarantee, errors are possible. The vendor's website prevails.