Zonal
🇬🇧 GB · from £179/mo
UK-based EPoS and hospitality tech for pubs, restaurants and hotels with multi-site pricing bands.
Replaces
Zonal is sought as a European alternative to:
Pricing
Pricing is not publicly disclosed. The only published figure (£229/month for an all-in-one EPoS rental package with a £1,100 deployment fee and 36-month term) comes from a third-party review, not the vendor.
EU Trust Profile
0 of 9 criteria verified with evidence, last checked 2026-08-03. Every ✓ links to its source.
- Data Processing Agreement (DPA)not verified
- Trust center / security page
There is no dedicated trust center or security/compliance page on the website.
- EU data residencynot verified
- Public sub-processor listnot verified
- ISO 27001not verified
- SOC 2not verified
- BSI C5not verified
- TISAXnot verified
- German-language support
Product support is available only in English.
Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.
Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Comprehensive, integrated hospitality technology stack covering EPOS, reservations, kitchen management, hotel PMS, loyalty programs, and analytics from a single vendor
- Deep industry expertise with over 16,000 UK hospitality clients since 1979
- Hybrid cloud/on-premise deployment ensures reliability during internet outages
- Extensive reporting capabilities with 140+ built-in reports for data-driven decision-making
- UK-based customer support available daily from 8 am to midnight
- Strong suitability for large multi-site operators such as managed pub groups, restaurant chains, and hotels requiring centralized control
- Complex workflow management tailored to enterprise-level hospitality needs
Where users see room to improve
- · High pricing and rigid contract terms, including a £229/month all-in-one rental package, £1,100 upfront deployment fee, and a 36-month minimum contract
- · Poor post-sale customer support with reports of undertrained staff, high account manager turnover, and slow or ineffective responses
- · Onboarding difficulties and insufficient training, making implementation challenging for new users
Integrations
Feature, pricing and integration details are based on web research (as of 2026-08-03), without guarantee, errors are possible. The vendor's website prevails.