Zonal
🇬🇧 GB
2.4/5· 7 reviews
UK-based EPoS and hospitality tech for pubs, restaurants and hotels with multi-site pricing bands.
Replaces
Zonal is sought as a European alternative to:
Pricing
Pricing is not publicly disclosed. The only published figure (£229/month for an all-in-one EPoS rental package with a £1,100 deployment fee and 36-month term) comes from a third-party review, not the vendor.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Comprehensive, integrated hospitality technology stack covering EPOS, reservations, kitchen management, hotel PMS, loyalty programs, and analytics from a single vendor
- Deep industry expertise with over 16,000 UK hospitality clients since 1979
- Hybrid cloud/on-premise deployment ensures reliability during internet outages
- Extensive reporting capabilities with 140+ built-in reports for data-driven decision-making
- UK-based customer support available daily from 8 am to midnight
- Strong suitability for large multi-site operators such as managed pub groups, restaurant chains, and hotels requiring centralized control
- Complex workflow management tailored to enterprise-level hospitality needs
Where users see room to improve
- · High pricing and rigid contract terms, including a £229/month all-in-one rental package, £1,100 upfront deployment fee, and a 36-month minimum contract
- · Poor post-sale customer support with reports of undertrained staff, high account manager turnover, and slow or ineffective responses
- · Onboarding difficulties and insufficient training, making implementation challenging for new users
Ratings across portals
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Integrations
Feature, pricing and integration details are based on web research (as of 2026-08-03), without guarantee, errors are possible. The vendor's website prevails.