QuestionStar
🇩🇪 DE · Free plan · paid from €295/yr
4.6/5· 108 reviews across 5 portals
German survey and analytics platform with EU-only data processing and 106-language support
Replaces
QuestionStar is sought as a European alternative to:
Features
Questionnaire Design
- Over 30 question types with fine-grained customization
- Nearly WYSIWYG editor without additional forms
- Rich text editor for tables, images, and videos
- Drag & drop for moving survey elements
- Automatic saving and undo/redo functions
- Library of common scale labels (Magic Wand)
Branding & Customization
- White-label surveys
- Logo embedding
- Flexible layout design adaptation
- Progress bar and optional back button
- HTML/CSS source code editing for layouts
Survey Distribution
- Direct links and individual links per respondent
- Embedding in websites and social media
- QR code generation
- Email invitations and reminders with opt-in/opt-out
- Reports on email open rates
Data Collection & Security
- Responsive design for desktop and mobile devices
- Open and closed surveys
- Prevention of multiple entries
- Save and continue later functionality
- Encrypted data connection (SSL/https)
- GDPR-compliant with servers in Germany
Data Analysis & Export
- Export to CSV, XLSX, and SAV formats
- Statistical tests (t-test, correlation, regression)
- Text analysis with word clouds and frequency lists
- Filtering and breakdowns for comparisons
- Native export to MS Office (Word, Excel, PowerPoint)
Logic & Project Management
- Conditional and unconditional jumps
- Mandatory answers with soft reminders
- Randomization of response options
- Project organization in folders and archives
- Dashboard widgets for real-time data collection status
Pricing
- All features included
- Limited number of active surveys
- No monthly emails included
- All features included
- Monthly cancellable
- Higher limits for active surveys and emails
- All features included
- Annual billing
- Extended limits for active surveys and users
- All features included
- Highest limits for active surveys and users
- Priority support
- All features included
- Monthly cancellable
- For individual students
- All features included
- Annual billing
- For academic researchers
- All features included
- Highest academic limits
- For university chairs and institutes
All plans include the same features; differences lie only in the number of simultaneously active surveys, monthly emails, and users. Prices include German VAT.
EU Trust Profile
What we verified against public sources, last checked 2026-09-28. Every point links to its evidence.
- Evidence →EU data residency
Production servers are hosted in IONOS data centers in Frankfurt am Main, with geographically separated backups in Berlin.
- Evidence →Data Processing Agreement (DPA)
A Data Processing Agreement (DPA) is available as a downloadable PDF template.
- Evidence →Public sub-processor list
Public list includes IONOS Cloud GmbH (hosting), Twilio SendGrid (email delivery, SCCs), and Microsoft Azure (CDN, no personal data).
- Evidence →Trust center / security page
Dedicated security and compliance page with details on infrastructure, GDPR measures, and sub-processors.
- Evidence →Self-hosting available
On-premises deployment option available upon request for enterprise or academic organizations.
- Evidence →Documented data export
Documented export via UI (XLSX, CSV, SPSS, Word, PDF) and REST API (JSON).
- Evidence →Local-language support
Support is documented in German and English; only German qualifies for this field.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at QuestionStar?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (DE) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Intuitive interface and clean design enable quick survey creation without prior training
- Comprehensive feature set including customizable templates, conditional logic, branching, and skip logic
- Professional exports to Word, Excel, and PDF with advanced analytics capabilities
- Supports multiple distribution channels: email, web links, and QR codes
- Reliable performance for patient follow-ups, health surveys, and educational feedback forms
- Effective Undo/Redo functionality during survey creation
- Balances ease of use with research-grade survey capabilities and advanced statistics
- Responsive vendor support that acknowledges user feedback and follows up on issues
Where users see room to improve
- · Occasional long loading or refreshing times during survey creation, including delays with Undo/Redo buttons
- · No API available, limiting integration options compared to competitors
- · Pricing structure lacks transparency; requires personalized consultation for quotes
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
QuestionStar: frequently asked questions
- How much does QuestionStar cost?
- QuestionStar has a free plan; paid plans start at €295/yr. Plans: Monthly (€59/mo), Standard (Business) (€395/yr), Professional (Business) (€995/yr), Student (Academic) (€29/mo), Researcher (Academic) (€295/yr), Chair (Academic) (€895/yr). All plans include the same features; differences lie only in the number of simultaneously active surveys, monthly emails, and users. Prices include German VAT.
- Which tools does QuestionStar integrate with?
- QuestionStar connects with Google Data Studio, Tableau (soon), Microsoft Power BI (soon), Slack, Zendesk, API, CRM and Axis LMS, plus 4 more integrations we found.
- Where does QuestionStar store its data?
- Production servers are hosted in IONOS data centers in Frankfurt am Main, with geographically separated backups in Berlin. A Data Processing Agreement (DPA) is available as a downloadable PDF template.
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Listed in 3 categories
Feature, pricing and integration details are based on web research (as of 2026-06-21), without guarantee, errors are possible. The vendor's website prevails.