UmfrageOnline
🇨🇠CH · Free plan · paid from €25/mo
4.6/5· 2,005 reviews across 3 portals
Swiss survey tool with GDPR-compliant data processing and EU-free hosting
Replaces
UmfrageOnline is sought as a European alternative to:
Features
Survey Creation
- Drag-and-drop editor for intuitive survey design
- Unlimited questions and responses
- Multiple question types (multiple choice, text fields, file upload, video/audio)
- Multilingual surveys with automatic Google Translate integration
- Support for right-to-left (RTL) languages
- Side-by-side question display
Response Collection
- Mobile-optimized, responsive surveys
- Distribution via link, QR code, email, or website embedding
- WordPress plugin for survey embedding
- Email invitations and reminders
- Pause and resume participation (from Professional plan)
- Access control via passcode (from Professional plan)
Results Analysis
- Real-time response analysis
- Automatic reports with charts
- Multiple chart types (from Professional plan)
- Filtering and commenting on responses (from Professional/Business plan)
- Export to Excel, CSV, or PDF (from Professional plan)
- Cross-tabulation analysis (from Business plan)
Collaboration & Administration
- Multiple user accounts (1–5 depending on plan)
- Team collaboration and label organization
- Priority and top-level support (from Business/Enterprise plan)
- High availability, scalability, SSL/HTTPS, EU data centers, GDPR-compliant
Pricing
- 1 user account
- Unlimited surveys, questions, and responses
- Surveys active for 30 days
- Free support
- 1 user account
- Unlimited surveys, questions, and responses
- No time limit for surveys
- Custom logo and colors
- Anonymous surveys
- 1 user account
- Unlimited surveys, questions, and responses
- No time limit for surveys
- Custom logo and colors
- Anonymous surveys
- 3 user accounts
- All Professional features
- Skip and display logic
- Multilingual surveys with auto-translation
- Remove UmfrageOnline branding
- 3 user accounts
- All Professional features
- Skip and display logic
- Multilingual surveys with auto-translation
- Remove UmfrageOnline branding
- 5 user accounts
- All Business features
- White-label solution with custom domain and CSS
- Custom JavaScript code
- Top-level support
- 5 user accounts
- All Business features
- White-label solution with custom domain and CSS
- Custom JavaScript code
- Top-level support
Prices exclude applicable taxes. Annual billing offers up to 50% discount. Free trial available via Basic plan.
EU Trust Profile
2 of 9 criteria verified with evidence, last checked 2026-08-03. Every ✓ links to its source.
- Evidence →Data Processing Agreement (DPA)
A Data Processing Agreement (DPA) is publicly available and can be signed in the account section.
- Trust center / security page
No dedicated trust center or security/compliance page is available. Security information is embedded in the privacy policy and DPA page.
- EU data residencyIreland, Germany (AWS EU data centers)not verified
Customer data is hosted exclusively in EU data centers, specifically in Ireland and/or Germany.
- Public sub-processor list
No public sub-processor list is available.
- ISO 27001not verified
The vendor does not explicitly claim ISO 27001 certification for itself.
- SOC 2not verified
The vendor does not explicitly claim SOC 2 certification.
- BSI C5not verified
The vendor does not explicitly claim BSI C5 certification.
- TISAXnot verified
The vendor does not explicitly claim TISAX certification.
- Evidence →German-language support
Support is available in German via email and phone on weekdays from 9:00 to 17:00 (Europe/Zurich).
Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.
Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Intuitive and clear interface enables quick survey creation without technical expertise
- Minimal onboarding required, allowing users to start immediately
- Versatile question types, branching logic, and multi-language support for diverse survey needs
- Real-time response viewing with multiple chart types and export options (Excel, CSV)
- Free version and educational discounts highly valued by students and academic users
- Reliable and stable performance for both small and large-scale surveys
Where users see room to improve
- · Paid plans perceived as relatively expensive, with inflexible subscription models
- · Free version limited to 10 questions and ~100 responses, lacking key features like data download
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Feature, pricing and integration details are based on web research (as of 2026-06-21), without guarantee, errors are possible. The vendor's website prevails.