UmfrageOnline
🇨🇭 CH · Free plan · paid from €25/mo
4.6/5· 2,005 reviews across 3 portals
Swiss survey tool with GDPR-compliant data processing and EU-free hosting
Replaces
UmfrageOnline is sought as a European alternative to:
Features
Survey Creation
- Drag-and-drop editor for intuitive survey design
- Unlimited questions and responses
- Multiple question types (multiple choice, text fields, file upload, video/audio)
- Multilingual surveys with automatic Google Translate integration
- Support for right-to-left (RTL) languages
- Side-by-side question display
Response Collection
- Mobile-optimized, responsive surveys
- Distribution via link, QR code, email, or website embedding
- WordPress plugin for survey embedding
- Email invitations and reminders
- Pause and resume participation (from Professional plan)
- Access control via passcode (from Professional plan)
Results Analysis
- Real-time response analysis
- Automatic reports with charts
- Multiple chart types (from Professional plan)
- Filtering and commenting on responses (from Professional/Business plan)
- Export to Excel, CSV, or PDF (from Professional plan)
- Cross-tabulation analysis (from Business plan)
Collaboration & Administration
- Multiple user accounts (1–5 depending on plan)
- Team collaboration and label organization
- Priority and top-level support (from Business/Enterprise plan)
- High availability, scalability, SSL/HTTPS, EU data centers, GDPR-compliant
Pricing
- 1 user account
- Unlimited surveys, questions, and responses
- Surveys active for 30 days
- Free support
- 1 user account
- Unlimited surveys, questions, and responses
- No time limit for surveys
- Custom logo and colors
- Anonymous surveys
- 1 user account
- Unlimited surveys, questions, and responses
- No time limit for surveys
- Custom logo and colors
- Anonymous surveys
- 3 user accounts
- All Professional features
- Skip and display logic
- Multilingual surveys with auto-translation
- Remove UmfrageOnline branding
- 3 user accounts
- All Professional features
- Skip and display logic
- Multilingual surveys with auto-translation
- Remove UmfrageOnline branding
- 5 user accounts
- All Business features
- White-label solution with custom domain and CSS
- Custom JavaScript code
- Top-level support
- 5 user accounts
- All Business features
- White-label solution with custom domain and CSS
- Custom JavaScript code
- Top-level support
Prices exclude applicable taxes. Annual billing offers up to 50% discount. Free trial available via Basic plan.
EU Trust Profile
What we verified against public sources, last checked 2026-09-28. Every point links to its evidence.
- Evidence →EU data residency
Customer data is hosted exclusively in AWS EU regions (Frankfurt and Dublin).
- Evidence →Data Processing Agreement (DPA)
Public DPA available for review and signing via the customer account dashboard.
- Evidence →Documented data exportExcel (.xlsx), CSV, PDF
Survey results and reports can be exported via the product interface.
- Evidence →Local-language support
Phone and email support available in German and English during business hours.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at UmfrageOnline?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (CH) and the compliance points we checked against public sources — the date on it is the date we last checked.
Embed code
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Intuitive and clear interface enables quick survey creation without technical expertise
- Minimal onboarding required, allowing users to start immediately
- Versatile question types, branching logic, and multi-language support for diverse survey needs
- Real-time response viewing with multiple chart types and export options (Excel, CSV)
- Free version and educational discounts highly valued by students and academic users
- Reliable and stable performance for both small and large-scale surveys
Where users see room to improve
- · Paid plans perceived as relatively expensive, with inflexible subscription models
- · Free version limited to 10 questions and ~100 responses, lacking key features like data download
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
UmfrageOnline: frequently asked questions
- How much does UmfrageOnline cost?
- UmfrageOnline has a free plan; paid plans start at €25/mo. Plans: Professional (€25/mo), Professional (€35/mo), Business (€45/mo), Business (€59/mo), Enterprise (€127/mo), Enterprise (€255/mo). Prices exclude applicable taxes. Annual billing offers up to 50% discount. Free trial available via Basic plan.
- Which tools does UmfrageOnline integrate with?
- UmfrageOnline connects with Developer API (from Business plan), Webhooks for new responses (from Business plan), WordPress plugin and Google Analytics (from Business plan).
- Where does UmfrageOnline store its data?
- Customer data is hosted exclusively in AWS EU regions (Frankfurt and Dublin). Public DPA available for review and signing via the customer account dashboard.
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Feature, pricing and integration details are based on web research (as of 2026-06-21), without guarantee, errors are possible. The vendor's website prevails.