Odoo
🇧🇪 BE · Free plan · paid from €19.90/user/mo
3.9/5· 4,035 reviews across 6 portals
Open-source ERP with modular apps, EU-hosted cloud and a free plan for unlimited users.
Replaces
Odoo is sought as a European alternative to:
Features
Sales & CRM
- Lead and opportunity tracking with pipeline management
- Quotation, order, and invoice creation
- Point of Sale (POS) system for retail and gastronomy
- Subscription management with recurring invoices
- Rental contract, delivery, and return management
Finance & Accounting
- Financial and analytical accounting
- Invoice and payment processing
- Employee expense management
- Document management system
- Spreadsheet documents and online signing
- Sustainability metrics (ESG) tracking
Inventory & Manufacturing
- Stock and logistics management
- Manufacturing orders and bills of materials (BOM)
- Product Lifecycle Management (PLM)
- Purchase orders, tenders, and agreements
- Equipment maintenance tracking
- Quality control for products
Human Resources
- Centralized employee information management
- Recruitment pipeline tracking
- Paid time off (PTO) and leave requests
- Employee appraisals and assessments
- Job referrals and sharing
- Fleet management and vehicle cost tracking
Marketing
- Marketing automation for email campaigns
- Email design, sending, and tracking
- SMS marketing campaigns
- Social media and website visitor management
- Event publishing and ticket sales
- Surveys and live result sharing
Productivity & Communication
- Chat, mail gateway, and private channels
- Approval request creation and validation
- IoT device models and helpers
- VoIP telephony capabilities
- Knowledge library management
- AI tools and agents
Pricing
- One app of choice (e.g., CRM, Accounting)
- Unlimited users
- Odoo Online hosting included
- Multiple companies supported
- All apps included
- Odoo Online hosting
- Unlimited support
- Discount for first 12 months
- All apps included
- Choice of Odoo Online, Odoo.sh, or on-premise
- Odoo Studio for app customization
- Multi-company and external API access
Pricing varies with billing cycle (monthly rates are higher). Discount applies to initial users for the first 12 months.
EU Trust Profile
What we verified against public sources, last checked 2026-09-26. Every point links to its evidence.
- Evidence →EU data residency
EU/EEA data residency is available with primary hosting in France and Belgium, and backups replicated within the EU.
- Evidence →European legal entity
Odoo S.A. is a Belgian company (Société Anonyme) with registered seat in Grand-Rosière, Belgium.
- Evidence →Public sub-processor list
Full list of sub-processors is published in Section A of the Privacy Policy.
- Evidence →Trust center / security page
Dedicated security page outlines Odoo's security practices, controls, and compliance measures.
- Evidence →ISO 27001ISO/IEC 27001:2022
Certification covers software design, development, cloud hosting (SaaS/PaaS), and operations.
- Evidence →SOC 2
Annual SOC 2 Type I & II reports cover Odoo Online (SaaS) and Odoo.sh (PaaS).
- Evidence →Self-hosting available
On-premises deployment is supported via database backups and local server restoration.
- Evidence →Open source
Odoo Community Edition is open-source under GNU LGPLv3.
- Evidence →Local-language support
Dedicated support teams are available in German, French, Italian, and Spanish.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at Odoo?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (BE) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Comprehensive all-in-one ERP with modules for sales, inventory, projects, tasks, and accounting in a single integrated system
- High ease of use, scoring 8.4–8.5/10 on G2, outperforming SAP ECC and Oracle E-Business Suite
- Strong customization capabilities (8.5/10 on G2) due to open-source architecture and modular design
- Competitive pricing and transparent cost structure compared to SAP or NetSuite
- Modular approach allows businesses to activate only needed features, reducing complexity
- Suitable for end-to-end business operations, from purchasing to financial accounting
- Open-source foundation enables deep customization and community-driven development
Where users see room to improve
- · Inconsistent post-go-live support, with reports of slow responses, poor follow-up, and limited help for business-specific issues
- · Hidden costs emerge after contract signing, including price increases for plan changes and aggressive upselling of 'Success Packs'
- · Upgrades often break customizations, requiring migration effort with each new version
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Odoo: frequently asked questions
- How much does Odoo cost?
- Odoo has a free plan; paid plans start at €19.90/user/mo. Plans: Standard (€19.90/user/mo), Custom (€29.90/user/mo). Pricing varies with billing cycle (monthly rates are higher). Discount applies to initial users for the first 12 months.
- Which tools does Odoo integrate with?
- Odoo connects with PayPal, Stripe, Adyen, PayU, Razorpay, DHL, FedEx and UPS, plus 24 more integrations we found.
- Where does Odoo store its data?
- EU/EEA data residency is available with primary hosting in France and Belgium, and backups replicated within the EU.
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Feature, pricing and integration details are based on web research (as of 2026-08-02), without guarantee, errors are possible. The vendor's website prevails.