tech from europe

myfactory

🇩🇪 DE · from €39/user/mo

Cloud ERP for SMEs in DACH — all modules integrated, hosted in Germany, German accounting standards.

EU hostedGDPRISO 27001
myfactory is a cloud-based ERP suite for small and medium-sized enterprises in Germany, Austria, Switzerland and the Netherlands. It combines financial accounting (FiBu) compliant with IDW PS 880, CRM, inventory management, production planning (PPS), e-commerce and POS in one system. Data is processed exclusively in AWS data centres in Germany; ISO 27001 certified. Pricing starts at a per-user monthly rate; a 30-day free trial is available.

Features

Business Management

  • Unified email, tasks, calendar, and contacts
  • Project and resource management
  • Mobile app for all modules
  • Mobile inventory booking
  • Global search and chatbot
  • Customizable dialog designer and permission system

CRM

  • Complete sales funnel in one system
  • Interactive geo-reports
  • Follow-up assistant
  • Newsletters and bulk emails
  • 360-degree customer view
  • Lead management with automated opportunity scoring

ERP (Trade & Services)

  • Sales and procurement in one system
  • Smart report templates for document printing
  • Deposit and final invoicing
  • Warehouse and storage location management
  • Price and discount matrices
  • Automated disposition and multi-dimensional variants

Finance & Accounting

  • Full financial accounting including balance sheets and VAT returns
  • Automated recurring bookings
  • Bank statement import and booking suggestions
  • Cost accounting, asset management, liquidity planning
  • Interfaces to DATEV, ELSTER, Camt/SEPA, and Konfipay
  • Electronic invoicing (XRechnung, ZUGFeRD)

E-Commerce & Portals

  • Fully integrated webshop system
  • Customer, offer, appointment, and sales rep portals
  • Shop templates and ERP live data in the shop
  • Multi-channel integration (Amazon, eBay)
  • Voucher management and multi-currency support
  • SEO assistant and tracking analytics

Production Planning (PPS)

  • Networked production with all operations
  • Extended workbench for external manufacturing
  • Order, bill of materials, and operation management
  • Planning board and scheduling simulation
  • Costing (pre- and post-calculation)
  • Batch and serial number traceability

Pricing

ERP (Trade & Services)
€114 per user / month
  • Sales, procurement, and warehouse management
  • Financial accounting and reporting
  • 30-day free trial, no credit card required
ERP + E-Commerce
€139 per user / month
  • Includes fully integrated webshop system
  • Multi-channel sales (Amazon, eBay)
  • All ERP features for trade and services
ERP + Production Planning (PPS)
€209 per user / month
  • Production planning and scheduling
  • Batch and serial number traceability
  • All ERP features for trade and services
CRM | Team.ON!
€59 per user / month
  • Complete sales funnel and customer management
  • Interactive geo-reports and campaign management
Service | Service.ON!
€59 per user / month
  • Service management with tablet solution
  • Repair order and service ticket handling
Myfactory.POS
€49 per terminal / month
  • Cloud-based point of sale system
  • Integrated with ERP and inventory
HRM
€39 per user / month
  • Personnel management and administration
  • Time tracking and absence management

Prices exclude VAT. Volume discounts of 10–25% available for 10+ users.

EU Trust Profile

3 of 9 criteria verified with evidence, last checked 2026-08-07. Every ✓ links to its source.

  • Data Processing Agreement (DPA)Zusatzvereinbarung zur Auftragsdatenverarbeitungnot verified

    The Data Processing Agreement is available as a downloadable PDF.

  • Trust center / security pagenot verified
  • EU data residency

    Customer data is hosted in a high-security data center in Germany compliant with EU-DSGVO.

    Evidence →
  • Public sub-processor listnot verified
  • ISO 27001

    The ISO 27001 certification applies to the secure data centers used by myfactory.

    Evidence →
  • SOC 2not verified
  • BSI C5not verified
  • TISAXnot verified
  • German-language support

    Product support is available in German.

    Evidence →

Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.

Reviews

Recurring themes, synthesized from public reviews across portals.

What users value

  • Intuitive interface and fast workflows for creating and updating plans, reducing learning time
  • Quick data entry and revision updates, saving significant time in daily operations
  • Responsive and helpful customer support with fast response times, often within hours
  • Fast and smooth onboarding process with clear communication during implementation
  • Reliable performance and uptime, with no reported issues during evaluation
  • Robust mobile access and audit trails for compliance requirements
  • Modular and customizable platform with standardized solutions that work in practice
  • Quick and easy access to raw data downloads in most modules

Where users see room to improve

  • · Initial setup and advanced features require training, with a slight learning curve
  • · Reporting and analytics are limited, with weak custom reporting options and complex configuration
  • · Pricing can be high for small manufacturers, with costs rising at renewal and additional fees for integrations

Integrations

AmazoneBayShopwareMagentoPayPalKonfipayShipcloudDATEVELSTERCamt/SEPAPower BIdocuvita (DMS)myfactory.Phone (CTI)Myfactory.FON (TAPI)ConnectAI (n8n)

Feature, pricing and integration details are based on web research (as of 2026-08-07), without guarantee, errors are possible. The vendor's website prevails.