UmfrageOnline vs SurveyMonkey
Last updated October 2026
Looking for a European alternative to SurveyMonkey? Here's how UmfrageOnline compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: UmfrageOnline. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Swiss survey tool with GDPR-compliant data processing and EU-free hosting
Online survey tool for creating, distributing, and analyzing surveys.
Headquarters
🇨🇭 CH
🇺🇸 US · 1999
EU data residency
Yes, for all customers
Available on some plansEU data residency available on request for Enterprise plans.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001, SOC 2 Type II, PCI DSS
Price from
€25/mo
$30/user/mo
Free plan
Yes
No
Open Source
No
No
Integrations
Developer API (from Business plan), Webhooks for new responses (from Business plan), WordPress plugin, Google Analytics (from Business plan)
Slack, Microsoft Teams, Salesforce, HubSpot, Mailchimp +2
Where each one wins
UmfrageOnline
Strengths
- +Intuitive and clear interface enables quick survey creation without technical expertise
- +Minimal onboarding required, allowing users to start immediately
- +Versatile question types, branching logic, and multi-language support for diverse survey needs
- +Real-time response viewing with multiple chart types and export options (Excel, CSV)
- +Free version and educational discounts highly valued by students and academic users
- +Reliable and stable performance for both small and large-scale surveys
Limitations
- −Paid plans perceived as relatively expensive, with inflexible subscription models
- −Free version limited to 10 questions and ~100 responses, lacking key features like data download
SurveyMonkey
Strengths
- +Intuitive and easy-to-use interface
- +Wide range of customizable templates
- +Strong analytics and reporting tools
- +Reliable for large-scale surveys
Limitations
- −Higher-tier plans can be expensive
- −Limited advanced features on lower plans
- −Learning curve for complex logic
- −Export limitations on free plan
Data residency & compliance
UmfrageOnline
SurveyMonkey
EU data residency
Yes, for all customers
Available on some plansEU data residency available on request for Enterprise plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
No
ISO 27001, SOC 2 Type II, PCI DSS
Pricing
UmfrageOnline
- Basic Free per month1 user account · Unlimited surveys, questions, and responses · Surveys active for 30 days
- Professional €25 per month (annual billing)1 user account · Unlimited surveys, questions, and responses · No time limit for surveys
- Professional €35 per month (monthly billing)1 user account · Unlimited surveys, questions, and responses · No time limit for surveys
- Business €45 per month (annual billing)3 user accounts · All Professional features · Skip and display logic
- Business €59 per month (monthly billing)3 user accounts · All Professional features · Skip and display logic
- Enterprise €127 per month (annual billing)5 user accounts · All Business features · White-label solution with custom domain and CSS
- Enterprise €255 per month (monthly billing)5 user accounts · All Business features · White-label solution with custom domain and CSS
Prices exclude applicable taxes. Annual billing offers up to 50% discount. Free trial available via Basic plan.
SurveyMonkey
- Team Advantage $30 per user per monthAdvanced survey logic · Unlimited surveys · Collaboration tools
- Team Premier $92 per user per monthAll Team Advantage features · Advanced security · HIPAA compliance
Pricing varies by plan and billing cycle; Enterprise plans require custom quotes.
Features
UmfrageOnline
- Survey Creation
- Drag-and-drop editor for intuitive survey design, Unlimited questions and responses, Multiple question types (multiple choice, text fields, file upload, video/audio), Multilingual surveys with automatic Google Translate integration
- Response Collection
- Mobile-optimized, responsive surveys, Distribution via link, QR code, email, or website embedding, WordPress plugin for survey embedding, Email invitations and reminders
- Results Analysis
- Real-time response analysis, Automatic reports with charts, Multiple chart types (from Professional plan), Filtering and commenting on responses (from Professional/Business plan)
- Collaboration & Administration
- Multiple user accounts (1–5 depending on plan), Team collaboration and label organization, Priority and top-level support (from Business/Enterprise plan), High availability, scalability, SSL/HTTPS, EU data centers, GDPR-compliant
SurveyMonkey
- Survey Creation
- Drag-and-drop survey builder, Pre-built templates, Custom branding, Logic and branching
- Data Collection
- Email invitations, Web links, Social media sharing, Embeddable forms
- Analysis & Reporting
- Real-time results, Custom reports, Data filtering, Cross-tabulation
- Collaboration
- Team workspaces, Shared libraries, Role-based permissions, Commenting