tech from europe
vsSurveyMonkey

QuestionStar vs SurveyMonkey

Last updated June 2026

Looking for a European alternative to SurveyMonkey? Here's how QuestionStar compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: QuestionStar. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

QuestionStar
SurveyMonkey
What it is
German survey and analytics platform with EU-only data processing and 106-language support
not established
Headquarters
🇩🇪 DE
🇺🇸 US
EU data residency
Yes, for all customersFrankfurt (DE)
not established
DSGVO / GDPR
Yes
not established
Certifications
No
not established
Price from
€295/yr
not established
Free plan
Yes
not established
Open Source
No
not established
Ratings
G2 4.7/5 (64) · CAPTERRA 4.8/5 (10) · GETAPP 5/5 (8) · TRUSTPILOT 4/5 (22)
No
Integrations
Google Data Studio, Tableau (soon), Microsoft Power BI (soon), Slack, Zendesk +7
not established

We have not yet completed our own research on SurveyMonkey; rows above show only what we can evidence. Check the vendor for specifics.

Where each one wins

QuestionStar

Strengths

  • +Intuitive interface and clean design enable quick survey creation without prior training
  • +Comprehensive feature set including customizable templates, conditional logic, branching, and skip logic
  • +Professional exports to Word, Excel, and PDF with advanced analytics capabilities
  • +Supports multiple distribution channels: email, web links, and QR codes
  • +Reliable performance for patient follow-ups, health surveys, and educational feedback forms
  • +Effective Undo/Redo functionality during survey creation
  • +Balances ease of use with research-grade survey capabilities and advanced statistics
  • +Responsive vendor support that acknowledges user feedback and follows up on issues

Limitations

  • −Occasional long loading or refreshing times during survey creation, including delays with Undo/Redo buttons
  • −No API available, limiting integration options compared to competitors
  • −Pricing structure lacks transparency; requires personalized consultation for quotes

SurveyMonkey

Review sentiment not yet compiled.

Data residency & compliance

QuestionStar
SurveyMonkey
EU data residency
Yes, for all customersFrankfurt (DE)
not established
Transfer mechanism
Not required — data stays in the EU
not established
DPA
Published →
not established
Sub-processors
Listed →
not established
Certifications
No
No

Pricing

QuestionStar

  • Free €0 foreverAll features included · Limited number of active surveys · No monthly emails included
  • Monthly €59 per monthAll features included · Monthly cancellable · Higher limits for active surveys and emails
  • Standard (Business) €395 per yearAll features included · Annual billing · Extended limits for active surveys and users
  • Professional (Business) €995 per yearAll features included · Highest limits for active surveys and users · Priority support
  • Student (Academic) €29 per monthAll features included · Monthly cancellable · For individual students
  • Researcher (Academic) €295 per yearAll features included · Annual billing · For academic researchers
  • Chair (Academic) €895 per yearAll features included · Highest academic limits · For university chairs and institutes

All plans include the same features; differences lie only in the number of simultaneously active surveys, monthly emails, and users. Prices include German VAT.

SurveyMonkey

No published pricing we could verify.

Features

QuestionStar

Questionnaire Design
Over 30 question types with fine-grained customization, Nearly WYSIWYG editor without additional forms, Rich text editor for tables, images, and videos, Drag & drop for moving survey elements
Branding & Customization
White-label surveys, Logo embedding, Flexible layout design adaptation, Progress bar and optional back button
Survey Distribution
Direct links and individual links per respondent, Embedding in websites and social media, QR code generation, Email invitations and reminders with opt-in/opt-out
Data Collection & Security
Responsive design for desktop and mobile devices, Open and closed surveys, Prevention of multiple entries, Save and continue later functionality
Data Analysis & Export
Export to CSV, XLSX, and SAV formats, Statistical tests (t-test, correlation, regression), Text analysis with word clouds and frequency lists, Filtering and breakdowns for comparisons

SurveyMonkey

Feature breakdown not yet compiled.

See QuestionStar →More SurveyMonkey alternatives