tech from europe
vsGoHighLevel

STEPS / stepsERP vs GoHighLevel

Last updated October 2026

Looking for a European alternative to GoHighLevel? Here's how STEPS / stepsERP compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: STEPS / stepsERP. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

What it is
German ERP and CRM suite for SMEs with project, service and trade modules
All-in-one platform for agencies to manage CRM, marketing, automation, and client operations.
Headquarters
🇩🇪 DE
🇺🇸 US · 2018
EU data residency
Yes, for all customers
Not offeredServer infrastructure is hosted in the United States.
DSGVO / GDPR
Yes
Yes
Certifications
Microsoft Partner
ISO/IEC 27001:2022, SOC 2 Type II
Price from
No
$497/mo
Free plan
No
No
Open Source
No
No
Integrations
DATEV, V-LOG, Microsoft Office, Microsoft Exchange, Archiving systems +7
Zapier, Stripe, Twilio, Mailgun, Google Cloud +5

Where each one wins

STEPS / stepsERP

Strengths

  • +Handles complex, industry-specific workflows like variable IT-service contracts and billing cycles
  • +Centralizes work and data in one shared system for consistency
  • +Offers flexibility to adapt standard functions to individual processes
  • +Provides reliable day-to-day support for employees

Limitations

  • −Usability could be improved
  • −Onboarding, reporting, and analysis speed need simplification
  • −Costs and pricing transparency require attention

GoHighLevel

Strengths

  • +Comprehensive all-in-one solution for agencies
  • +Strong automation and workflow capabilities
  • +Extensive integrations via marketplace
  • +Active feature development and updates

Limitations

  • −Steep learning curve for new users
  • −Pricing can be high for small businesses
  • −Occasional performance issues reported
  • −Limited data residency options outside the US

Data residency & compliance

STEPS / stepsERP
GoHighLevel
EU data residency
Yes, for all customers
Not offeredServer infrastructure is hosted in the United States.
Transfer mechanism
Not required — data stays in the EU
EU-US Data Privacy Framework
DPA
not established
Sub-processors
not established
Certifications
Microsoft Partner
ISO/IEC 27001:2022, SOC 2 Type II

Pricing

STEPS / stepsERP

No published pricing we could verify.

Pricing available on request

GoHighLevel

  • Starter On request per monthBasic CRM and marketing tools · Limited automation features
  • Unlimited On request per monthFull access to CRM, marketing, and automation · Unlimited sub-accounts
  • Agency Pro $497 per monthAdvanced agency features · White-label options
  • Enterprise Custom pricing per monthCustom solutions for large-scale needs · Dedicated support

14-day free trial available. Add-ons such as AI tools, HIPAA compliance, and white-label mobile apps are billed separately.

Features

STEPS / stepsERP

Contract and Billing
Maintenance, support, rental and software-care contract management, Contract change handling, Automated recurring billing and cyclical invoicing
Service and Ticketing
Integrated user help desk and ticketing, Service-level process management, Self-service support reporting and tracking
Projects, Services and Resources
Multi-project planning and resource allocation, Service estimation and management, Activity and time recording, Service catalogs with task dependencies and skill requirements
ERP, Purchasing and Inventory
Purchasing and sales workflows, Warehouse logistics and serial-number tracking, Demand planning, Distributor catalog and online-order connections
CRM and Sales
Customer and contact management, Sales opportunities and campaign management, Offers and order processing

GoHighLevel

CRM and Sales
Contact and pipeline management, Prospecting tools, Dashboards and reporting
Marketing
Email and SMS campaigns, Social media management, Reputation management
Automation and Workflows
Workflow automation, Trigger-based actions, Integration with third-party tools
Web and Lead Capture
Website and funnel builder, Domain management, Forms, surveys, and quizzes
Communications
Unified inbox for conversations, Inbound and outbound calling, Voice AI