Manago AI (formerly SALESmanago) vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how Manago AI (formerly SALESmanago) compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Manago AI (formerly SALESmanago). We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Polish CRM and marketing automation with AI-driven personalization
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇵🇱 PL
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO/IEC 27001:2013, ISO/IEC 27017:2015, ISO/IEC 27018:2019, ISO 9001:2015
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Ratings
Integrations
HubSpot, Shopify, WordPress, Joomla
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
Manago AI (formerly SALESmanago)
Strengths
- +Intuitive and user-friendly interface with well-structured workflows
- +Predefined templates and automated flows for streamlined campaign creation
- +Highly responsive and competent support team with 98% positive feedback
- +Dedicated onboarding process with consultant assistance
- +Strong integration capabilities with major e-commerce platforms (Shopify, Magento, WooCommerce, PrestaShop)
- +Real-time analytics and reporting for immediate campaign insights
- +AI-powered personalization engine for targeted multi-channel campaigns
- +Multi-channel support (email, mobile, social media, live chat)
Limitations
- −Steep learning curve for new users, requiring dedicated time to master
- −Limited integration options for some niche e-commerce platforms
- −Occasional interface bugs, though support resolves them quickly
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
Manago AI (formerly SALESmanago)
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO/IEC 27001:2013, ISO/IEC 27017:2015, ISO/IEC 27018:2019, ISO 9001:2015
ISO 27001
Pricing
Manago AI (formerly SALESmanago)
No published pricing we could verify.
Pricing available on request. Free trial available.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
Manago AI (formerly SALESmanago)
- Marketing automation
- Personalized email campaigns, Customer segmentation, Event-triggered workflows, Lead scoring
- CRM and sales alignment
- CRM activity management, Sales and marketing team alignment, Customer journey tracking, Contact and account management
- Analytics and reporting
- Campaign performance tracking, ROI measurement, Customer behavior analytics, Real-time dashboards
- eCommerce integration
- Shopify integration, Product and cart tracking, Abandoned cart recovery, Revenue attribution
- Website and content tools
- Website visitor tracking, Dynamic content blocks, A/B testing, Form and landing page builder
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization