PiSA Sales CRM vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how PiSA Sales CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: PiSA Sales CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
German CRM for sales, marketing and service with EU hosting
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇩🇪 DE
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001, ISO 27017, ISO 27018, CSA STAR Level 2
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
abas, SAP, PSIpenta, Skype for Business, Google Maps +7
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
PiSA Sales CRM
Strengths
- +Broad functionality covering CRM, sales, marketing planning, project management, and aftersales
- +Flexible adaptation for diverse team workflows
- +Improves digital efficiency in offer and quote creation
- +Strong implementation support from the PiSA team
Limitations
- −High complexity due to interdependent processes
- −Steep learning curve and less intuitive usability
- −Time-consuming onboarding requiring extensive process documentation
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
PiSA Sales CRM
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO 27001, ISO 27017, ISO 27018, CSA STAR Level 2
ISO 27001
Pricing
PiSA Sales CRM
No published pricing we could verify.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
PiSA Sales CRM
- Core CRM
- Contact and company management, Relationship structures (XRM), Activity management, Document management
- Marketing
- Target-group selection and segmentation, Marketing planning, Email marketing, Event management
- Sales
- Opportunity and pipeline tracking, Quote configuration and calculation (multilingual offers), Sales planning, Forecasting
- Service and aftersales
- Service and contract management, Installed-base support, Field-service deployment planning, Mobile access to FAQs, error codes, customer histories and technical documents
- BI and analytics
- User and company cockpits, Sales-funnel and forecast analysis, Trend analysis, Drill-down reporting
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization