Opacc Enterprise CRM vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how Opacc Enterprise CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Opacc Enterprise CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Swiss enterprise CRM with ERP integration and role-based workflows
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇨🇭 CH
🇺🇸 US · 1975
EU data residency
Not offeredData is stored exclusively in Switzerland, not in the EU/EEA.
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO/IEC 27001
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
Microsoft Exchange, Microsoft Outlook, Microsoft Office
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
Opacc Enterprise CRM
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
Opacc Enterprise CRM
Microsoft Dynamics 365
EU data residency
Not offeredData is stored exclusively in Switzerland, not in the EU/EEA.
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
not established
Standard Contractual Clauses
Certifications
ISO/IEC 27001
ISO 27001
Pricing
Opacc Enterprise CRM
No published pricing we could verify.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
Opacc Enterprise CRM
- Customer data and processes
- Centralized company data and processes via OXAS platform, Shared access across applications, locations, teams, employees, and business partners
- Sales and field work
- Plan visits and activities, Record important events, Track sales opportunities, Create quotations and orders
- Sales and project work
- Structured opportunity records, Opportunity assessment, Order calculation, Integrated time and performance recording
- Documents and object information
- Access to documents via integrated document management, Access to object or construction-site information, Access to stock levels
- Groupware synchronization
- Two-way synchronization of contacts, appointments, and tasks with groupware, Microsoft Exchange appointment synchronization
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization