Membrain vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how Membrain compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Membrain. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Sales effectiveness platform with guided workflows and coaching
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇸🇪 SE
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
SOC 2 Type 1
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Ratings
Integrations
Gmail, Office 365, Microsoft Outlook Calendar, Google Calendar, Zoom +20
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
Membrain
Strengths
- +Guided selling with milestone-based sales processes and clear next steps
- +Intuitive interface and dashboards for everyday sales work
- +Strong fit for complex B2B sales with customizable workflows
- +Responsive and attentive customer support
- +Coaching and analytics features for sales performance tracking
- +Pipeline visibility and forecasting tools
- +Centralized access to sales content and customer information
Limitations
- −Setup and customization require time and effort
- −Limited direct integrations, reliance on tools like Zapier for some workflows
- −Mobile app lacks full desktop functionality
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
Membrain
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
SOC 2 Type 1
ISO 27001
Pricing
Membrain
No published pricing we could verify.
Pricing is modular and depends on selected products and user count. Exact figures are not published on the vendor’s site.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
Membrain
- Prospecting
- Customizable prospecting processes and playbooks, Multiple processes and automations, Visual qualifiers and goal tracking, Reminders and assigned steps
- Active Pipeline
- Guided sales processes, Opportunity management and qualification, Sales-project visibility, Process automations
- Account Growth
- Account planning and growth tracking, Account-level views and timelines
- Elevate
- Sales coaching, Team-performance capabilities
- Tickets
- Shared ticket inbox, Customizable ticket processes, Automatic assignment and escalation, Email templates and snippets
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization