Khaos Control vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how Khaos Control compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Khaos Control. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
UK-built ERP for wholesalers and retailers with handheld warehouse terminals and multi-channel orders
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇬🇧 GB
🇺🇸 US · 1975
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
No
Yes
Certifications
No
ISO 27001
Price from
£504/mo
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
Amazon, Shopify, Magento, eBay, WooCommerce +26
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
Khaos Control
Strengths
- +Intuitive, consistent interface with logical workflows and straightforward setup
- +Excellent support and onboarding, including dedicated project teams for transitions
- +Advanced stock control, back-order management, and multi-site warehouse management
- +Comprehensive ERP functionality covering inventory, orders, accounting, CRM, and eCommerce integrations
- +Reliable performance with seamless implementation and minimal technical issues
- +Affordable pricing compared to competitors, offering strong value for money
- +ICAEW-accredited accounting for full financial control
- +Effective Shopify integration and multichannel workflows
Limitations
- −Cloud package lacks basic app functionality, limiting usability for small businesses
- −High entry price for the ERP package (£30,000) and no native Magento integration
- −System appearance feels outdated, with a steep initial learning curve
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
Khaos Control
Microsoft Dynamics 365
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
not established
Standard Contractual Clauses
Certifications
No
ISO 27001
Pricing
Khaos Control
- Essential £504 per monthCore ERP features for SMEs · One-off onboarding fee of £3,000 · UK-based support via email and knowledge base
- Enterprise £1,250 per month (subject to scoping)Advanced features including complaint management and automated returns · One-off implementation fee · Telephone support and managed onboarding
- Ecommerce On request Bespoke solution for online retailers · Integration with major eCommerce platforms
Additional costs apply for professional services (£110 + VAT/hour), handheld terminal licenses (from £83 + VAT/month), and development/web services (£150 + VAT/hour). No free trial available.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
Khaos Control
- Customer & Supplier Management
- Centralised customer and supplier records, Communication logs with file attachments (Enterprise only), Keycode history tracking, Complaint management (Enterprise only)
- Inventory & Warehouse Management
- Unlimited SKUs and batch control, Pallet tracking and stock reordering, Seasonal product reordering and supplier feeds, Barcode scanning and handheld terminal support
- Order & Sales Processing
- Unlimited orders and manual order entry, Multiple payment providers (Enterprise) or Opayo only (Essential), Multi-currency support and customisable customer documents, Job costings and consignment management
- Accounting & Tax Compliance
- ICAEW-accredited accounting with budget management, HMRC UK Making Tax Digital (MTD) readiness, Stock valuation and nominal accounting journals, US tax integration and country-specific tax rules
- eCommerce & Marketplace Integration
- Integration with Amazon, Shopify, Magento, eBay, WooCommerce, BigCommerce, Webhook API and standard web services for data import/export, WMS web services for 3PL data exchange, Custom courier API
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization