Khaos Control
🇬🇧 GB · from £504/mo
3.9/5· 34 reviews across 3 portals
UK-built ERP for wholesalers and retailers with handheld warehouse terminals and multi-channel orders
Replaces
Khaos Control is sought as a European alternative to:
Features
Customer & Supplier Management
- Centralised customer and supplier records
- Communication logs with file attachments (Enterprise only)
- Keycode history tracking
- Complaint management (Enterprise only)
Inventory & Warehouse Management
- Unlimited SKUs and batch control
- Pallet tracking and stock reordering
- Seasonal product reordering and supplier feeds
- Barcode scanning and handheld terminal support
- Multiple warehouse locations and replenishment reports
- Pick, pack, despatch process with courier integration
Order & Sales Processing
- Unlimited orders and manual order entry
- Multiple payment providers (Enterprise) or Opayo only (Essential)
- Multi-currency support and customisable customer documents
- Job costings and consignment management
- Native EPOS and scheduled shipments
Accounting & Tax Compliance
- ICAEW-accredited accounting with budget management
- HMRC UK Making Tax Digital (MTD) readiness
- Stock valuation and nominal accounting journals
- US tax integration and country-specific tax rules
- Sales/purchase ledger and debt management
eCommerce & Marketplace Integration
- Integration with Amazon, Shopify, Magento, eBay, WooCommerce, BigCommerce
- Webhook API and standard web services for data import/export
- WMS web services for 3PL data exchange
- Custom courier API
Reporting & Automation
- Sales, product, and best-seller reports
- Comparative report time periods
- Automated email workflows for order processing
- CSV imports for stock, orders, and pricelists
- User audit logs and automated FTP export
Pricing
- Core ERP features for SMEs
- One-off onboarding fee of £3,000
- UK-based support via email and knowledge base
- Advanced features including complaint management and automated returns
- One-off implementation fee
- Telephone support and managed onboarding
- Bespoke solution for online retailers
- Integration with major eCommerce platforms
Additional costs apply for professional services (£110 + VAT/hour), handheld terminal licenses (from £83 + VAT/month), and development/web services (£150 + VAT/hour). No free trial available.
EU Trust Profile
0 of 9 criteria verified with evidence, last checked 2026-08-03. Every ✓ links to its source.
- Data Processing Agreement (DPA)
No Data Processing Agreement (DPA) is publicly mentioned or provided.
- Trust center / security page
No dedicated trust center or security/compliance page is available.
- EU data residency
Data may be stored with third-party providers outside the EEA; no EU/EEA data residency is specified.
- Public sub-processor list
No public sub-processor list is provided.
- ISO 27001
No ISO 27001 certification is mentioned.
- SOC 2
No SOC 2 certification is mentioned.
- BSI C5
No BSI C5 certification is mentioned.
- TISAX
No TISAX certification is mentioned.
- German-language support
Support is provided in UK English during UK business hours; no German-language support is mentioned.
Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.
Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Intuitive, consistent interface with logical workflows and straightforward setup
- Excellent support and onboarding, including dedicated project teams for transitions
- Advanced stock control, back-order management, and multi-site warehouse management
- Comprehensive ERP functionality covering inventory, orders, accounting, CRM, and eCommerce integrations
- Reliable performance with seamless implementation and minimal technical issues
- Affordable pricing compared to competitors, offering strong value for money
- ICAEW-accredited accounting for full financial control
- Effective Shopify integration and multichannel workflows
Where users see room to improve
- · Cloud package lacks basic app functionality, limiting usability for small businesses
- · High entry price for the ERP package (£30,000) and no native Magento integration
- · System appearance feels outdated, with a steep initial learning curve
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Feature, pricing and integration details are based on web research (as of 2026-08-02), without guarantee, errors are possible. The vendor's website prevails.