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vsZoho CRM

Dovio vs Zoho CRM

Last updated November 2026

Looking for a European alternative to Zoho CRM? Here's how Dovio compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Dovio. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

Dovio
Zoho CRM
What it is
AI CRM for small businesses with meeting transcription and follow-up automation
Cloud-based customer relationship management software for businesses.
Headquarters
🇸🇪 SE
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
CASA Tier 2
ISO 27001, SOC 2 Type II
Price from
No
$14/user/mo
Free plan
Yes
Yes
Open Source
No
No
Ratings
No
G2 4.2/5 (1,400) · CAPTERRA 4.3/5 (2,800)
Integrations
Google Meet, Zoom, Microsoft Teams, Google Calendar, Gmail +7
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

Dovio

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

Dovio
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
Published →
Published →
Sub-processors
Listed →
Listed →
Certifications
CASA Tier 2
ISO 27001, SOC 2 Type II

Pricing

Dovio

  • Starter $19 / seat / month (billed monthly) or $190 / seat / year (2 months free) per seat / month or per seat / yearCRM essentials: contacts, companies, deals, tasks, pipelines · Email and calendar sync · 3 contracts per seat/month (shared)
  • Pro $49 / seat / month (billed monthly) or $490 / seat / year (2 months free) per seat / month or per seat / yearEverything in Starter · AI notetaker, follow-up drafts, Ask Dovio · 30 meeting hours per seat/month

AI credits and meeting hours are metered; top-ups available at $12/month for 10 hours or $5/month for 1,000 credits. Early-stage companies may qualify for 25% off the first year.

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

Dovio

CRM and data management
Companies, contacts, deals, tasks, notes and pipelines, Table and Kanban views, Custom objects (unlimited on Pro, unavailable on Starter), Saved views (5 on Starter, unlimited on Pro)
Email, calendar and contact capture
Email and calendar sync, Send emails from connected inbox, Automatic contact and company creation from email and calendar activity
Meetings and AI follow-up
AI notetaker joins Google Meet, Zoom, Microsoft Teams, Records, transcribes with speaker names and timestamps, Produces summaries, extracts action items, drafts follow-up emails, Meeting history is searchable
Ask Dovio and MCP
Ask questions about deals, meetings, email and calendar, Prepare for calls, Request tasks or email drafts, Changes presented for approval before execution
Contracts and e-signatures
Build templates with text, pricing, signature, date and initials fields, Fill details from CRM records, Send contracts to signers and viewers, Track signing status

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration
See Dovio →More Zoho CRM alternatives