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vsMicrosoft Dynamics 365

ameax AkquiseManager vs Microsoft Dynamics 365

Last updated November 2026

Looking for a European alternative to Microsoft Dynamics 365? Here's how ameax AkquiseManager compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: ameax AkquiseManager. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

What it is
CRM for sales teams with lead tracking and activity management
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇩🇪 DE
🇺🇸 US · 1975
EU data residency
Yes, for all customersGermany
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO/IEC 27001:2013, ISO 9001, ISAE 3402
ISO 27001
Price from
€25.00/mo
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
Placetel, estos ProCall Enterprise, Google Calendar, MS Exchange (including Outlook/Office 365), iCal +8
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4

Where each one wins

ameax AkquiseManager

Strengths

  • +Highly adaptable workflows and customizable fields for sales processes
  • +Strong customer support with a 9.6/10 satisfaction rating in OMR reviews
  • +Comprehensive customer data management, including conversation notes and follow-up tracking
  • +Integrated calendar and campaign-status tools for sales activity management
  • +Cloud-based access with modular configuration options
  • +Ability to link CRM tasks with invoicing and project time tracking
  • +Area and distance search functionality for targeted outreach

Limitations

  • −Less intuitive user interface with limited personalization options
  • −Sales funnel analytics and reports not optimally aligned with all business models
  • −Outlook integration issues and lack of direct Microsoft 365 integration

Microsoft Dynamics 365

Strengths

  • +Seamless integration with Microsoft ecosystem
  • +Strong AI and analytics capabilities
  • +Highly customizable with low-code tools
  • +Scalable for large enterprises

Limitations

  • −High cost for full suite deployment
  • −Complex setup and configuration
  • −Steep learning curve for admins
  • −Limited flexibility for non-Microsoft integrations

Data residency & compliance

ameax AkquiseManager
Microsoft Dynamics 365
EU data residency
Yes, for all customersGermany
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Sub-processors
not established
Certifications
ISO/IEC 27001:2013, ISO 9001, ISAE 3402
ISO 27001

Pricing

ameax AkquiseManager

  • AkquiseManager Solo €25.00 per monthLimited to 1 user · Basic CRM features
  • AkquiseManager Business €69.00 per monthFor 3 users · +7 additional users at €6.90 each · Object management, web forms, statistics module
  • AkquiseManager Plus €99.00 per monthFor 3 users · +7 additional users at €6.90 each · Microsoft Exchange integration, Google Offline Conversion Tracking

Prices are net, plus statutory VAT. Annual payment offers savings. 30-day free trial available.

Microsoft Dynamics 365

  • Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
  • Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
  • Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
  • Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually

Pricing varies by module and region; enterprise plans may require custom quotes.

Features

ameax AkquiseManager

Customer and contact management
Central customer and contact records, Customer relationship tracking, Duplicate detection and merging, Custom fields (50+ field types)
Activities, tasks and processes
Log customer interactions, Schedule, prioritize, repeat and delegate follow-ups, Manage appointments in a calendar, Process buttons for linked actions (log activity, send email, set reminder, change status)
Sales management and analytics
Track campaign status, Set activity and sales targets, Analyze win/loss reasons, Track customer sales volumes by manufacturer
Marketing and communications
Email inbox, Automated email sequences with double opt-in and unsubscribe handling, Serial email and letter campaigns, Reusable personalized text templates
Territory and field sales
Search for customers by radius, Visualize customers on maps, Calculate driving distance and time for visits

Microsoft Dynamics 365

Customer Engagement
Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
Finance and Operations
Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
Business Intelligence
Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
Integration and Extensibility
Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization