tech from europe
vsMicrosoft Dynamics 365

Xentral ERP vs Microsoft Dynamics 365

Last updated October 2026

Looking for a European alternative to Microsoft Dynamics 365? Here's how Xentral ERP compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Xentral ERP. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

What it is
German cloud ERP for SMEs with e-commerce and multi-channel order management
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇩🇪 DE
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27018
ISO 27001
Price from
€99/mo
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
Shopify, Shopware, WooCommerce, Amazon, eBay +8
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4

Where each one wins

Xentral ERP

Strengths

  • +Intuitive interface and ease of use for SMBs
  • +Centralized cloud-based platform for sales, purchasing, warehousing, production, and accounting
  • +Wide range of features and APIs for workflow automation without deep technical skills
  • +Straightforward onboarding enabling quick implementation
  • +Helpful support contributing to a positive user experience
  • +Scalability suitable for e-commerce and retail sectors
  • +Flexibility in customizing business processes

Limitations

  • −Pricing structure requires payment for full feature set even if only a subset is used
  • −Limited or suboptimal integrations for Amazon, eBay payments, and PayPal reimbursements
  • −Advanced modules and deeper settings have a steeper learning curve

Microsoft Dynamics 365

Strengths

  • +Seamless integration with Microsoft ecosystem
  • +Strong AI and analytics capabilities
  • +Highly customizable with low-code tools
  • +Scalable for large enterprises

Limitations

  • −High cost for full suite deployment
  • −Complex setup and configuration
  • −Steep learning curve for admins
  • −Limited flexibility for non-Microsoft integrations

Data residency & compliance

Xentral ERP
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Sub-processors
not established
Certifications
ISO 27018
ISO 27001

Pricing

Xentral ERP

  • Starter €99 per monthFor simple workflows and business transparency · Full functionality 14-day trial available
  • Business €579 per monthFor startups, small businesses, service providers, and manufacturers · Process automation included
  • Pro €799 per monthFull power of Xentral for efficient business management · Custom pricing available for larger needs
  • Custom On request per monthTailored for larger or complex business needs

Pricing may vary based on custom requirements. A 14-day free trial is available.

Microsoft Dynamics 365

  • Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
  • Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
  • Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
  • Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually

Pricing varies by module and region; enterprise plans may require custom quotes.

Features

Xentral ERP

Order and Inventory Management
Centralized order and stock management across multiple warehouses and sales channels, Real-time inventory visibility, Automated stock updates and reservations, Guided picking and packing workflows
Sales and CRM
Customer and supplier data management, Sales funnel analysis, Deal probability tracking, Custom pricing and customer group support
Warehouse and Fulfillment
Mobile inventory management with barcode scanning, Multi-warehouse support, Shipping and fulfillment automation, including label printing, Returns portal
Procurement and Purchasing
Automated purchasing workflows, Order proposals (bestellvorschläge), Supplier contract management, Replenishment logic
Accounting and Finance
Automated invoice capture, Payment reconciliation, Dunning processes, Cost center management

Microsoft Dynamics 365

Customer Engagement
Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
Finance and Operations
Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
Business Intelligence
Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
Integration and Extensibility
Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization