TSplus Remote Support vs Splashtop
Last updated October 2026
Looking for a European alternative to Splashtop? Here's how TSplus Remote Support compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: TSplus Remote Support. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
French remote support tool for attended and unattended access across Windows, macOS and Android
Remote access and support software for businesses.
Headquarters
🇫🇷 FR
🇺🇸 US · 2006
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for certain plans.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001, SOC 2
Price from
$6/mo
No
Free plan
No
No
Open Source
No
No
Integrations
Freshdesk
No
Where each one wins
TSplus Remote Support
Strengths
- +Cost-effective alternative to TeamViewer or AnyDesk with flexible, low-cost licensing
- +Lightweight client with zero-install web console and simple connection codes
- +Rapid, hands-on technical support with high satisfaction ratings
- +Reliable core remote-assistance features (attended/unattended access, multi-monitor, session recording)
- +Stable, low-latency performance with minimal CPU/RAM usage
- +Drag-and-drop file transfers, remote reboot, chat, and input blocking
- +Responsive to community feedback and feature requests
Limitations
- −Limited or less intuitive support for macOS, Linux, iOS, and Android compared to Windows
- −Complex initial setup for self-hosted relay servers, dynamic DNS, SSL certificates, or custom ports
- −Lacks native enterprise-grade ticketing workflows and multi-tiered routing queues
Splashtop
Strengths
- +High-performance remote access with minimal lag
- +Strong security and compliance certifications
Limitations
- −Pricing details are not publicly transparent
- −Limited data export formats documented
Data residency & compliance
TSplus Remote Support
Splashtop
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for certain plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
No
ISO 27001, SOC 2
Pricing
TSplus Remote Support
- Concurrent Connection Subscription $6 /concurrent connection /month (billed annually as $360/year for 5 connections) per concurrent connection / month, billed annuallyUnlimited support agents · Unlimited registered unattended devices · Volume discounts available (down to $5/month per connection at scale)
- Self-Hosted Enterprise On request custom, minimum 50 concurrent connectionsLocal deployment · Requires sales contact · Minimum 50 concurrent connections
15-day free trial available with full features and up to 5 concurrent connections, no credit card required.
Splashtop
No published pricing we could verify.
Pricing is available on request or via the vendor's website.
Features
TSplus Remote Support
- Remote Control and Desktop Access
- Full remote control of screen, mouse, and keyboard, Attended and unattended access, Multi-monitor display switching, 4K and Full HD resolution streaming
- Cross-Platform Support
- Control Windows and macOS endpoints, Full Android support (control from Windows, macOS, or Android), Agent access via Android mobile devices
- Collaboration and Session Tools
- Real-time bidirectional chat, Bidirectional file upload and transfer, Clipboard synchronization, Session video recording
- Device and Fleet Management
- Zero-installation client execution, Real-time connectivity status indicator, Computer list management with custom grouping and search, Automated client/server updates in SaaS mode
- Customization and White-Labeling
- Full branding customization (name, logo, text, colors), Custom domain hosting for client downloads, Configurable interface layouts
Splashtop
- Remote Access
- Access computers and devices from any location, Cross-platform support (Windows, macOS, Linux, iOS, Android), High-performance streaming with low latency
- Security & Compliance
- End-to-end encryption, Multi-factor authentication (MFA), Compliance with GDPR, HIPAA, FERPA, SOC 2, and ISO 27001
- Collaboration Tools
- Remote support with chat and file transfer, Session recording and playback, Team-based access controls