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vsGoHighLevel

terna CRM vs GoHighLevel

Last updated October 2026

Looking for a European alternative to GoHighLevel? Here's how terna CRM compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: terna CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

terna CRM
GoHighLevel
What it is
Industry-specific CRM for sales, marketing and field service on Microsoft tech
All-in-one platform for agencies to manage CRM, marketing, automation, and client operations.
Headquarters
🇦🇹 AT
🇺🇸 US · 2018
EU data residency
not established
Not offeredServer infrastructure is hosted in the United States.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO/IEC 27001:2022, SOC 2 Type II
Price from
No
$497/mo
Free plan
No
No
Open Source
No
No
Ratings
No
G2 4.6/5 (651)
Integrations
Microsoft 365, LinkedIn Sales Navigator, Maplytics, ERP systems, Billing systems
Zapier, Stripe, Twilio, Mailgun, Google Cloud +5

Where each one wins

terna CRM

GoHighLevel

Strengths

  • +Comprehensive all-in-one solution for agencies
  • +Strong automation and workflow capabilities
  • +Extensive integrations via marketplace
  • +Active feature development and updates

Limitations

  • −Steep learning curve for new users
  • −Pricing can be high for small businesses
  • −Occasional performance issues reported
  • −Limited data residency options outside the US

Data residency & compliance

terna CRM
GoHighLevel
EU data residency
not established
Not offeredServer infrastructure is hosted in the United States.
Transfer mechanism
not established
EU-US Data Privacy Framework
DPA
not established
Published →
Sub-processors
not established
Listed →
Certifications
No
ISO/IEC 27001:2022, SOC 2 Type II

Pricing

terna CRM

No published pricing we could verify.

Pricing for BE-terna CRM Start is a transparent monthly price with annual commitment, but the exact amount is not published.

GoHighLevel

  • Starter On request per monthBasic CRM and marketing tools · Limited automation features
  • Unlimited On request per monthFull access to CRM, marketing, and automation · Unlimited sub-accounts
  • Agency Pro $497 per monthAdvanced agency features · White-label options
  • Enterprise Custom pricing per monthCustom solutions for large-scale needs · Dedicated support

14-day free trial available. Add-ons such as AI tools, HIPAA compliance, and white-label mobile apps are billed separately.

Features

terna CRM

Sales and pipeline
Manage leads, opportunities, accounts, and contacts, Visual sales pipeline with drag-and-drop, Real-time sales dashboards and analytics
Customer data and collaboration
Unified customer view across interactions, Work with CRM data in Outlook, Teams, and Excel, Document management via SharePoint and OneDrive
Marketing and engagement
Multi-channel marketing coordination, Event planning and management, AI Copilot for content generation, summaries, and buying signals
Customer service and contact center
Omnichannel communication (voice, chat, email, SMS, social media), Integration with CRM and ERP systems, Contact center workflows
Field service
Resource Scheduling Optimisation for people, groups, and equipment, Dynamic schedule adjustments to reduce travel time, Mobile solution for technicians

GoHighLevel

CRM and Sales
Contact and pipeline management, Prospecting tools, Dashboards and reporting
Marketing
Email and SMS campaigns, Social media management, Reputation management
Automation and Workflows
Workflow automation, Trigger-based actions, Integration with third-party tools
Web and Lead Capture
Website and funnel builder, Domain management, Forms, surveys, and quizzes
Communications
Unified inbox for conversations, Inbound and outbound calling, Voice AI
See terna CRM →More GoHighLevel alternatives